Head of Product, Lloyds Banking Group
As Head of Product Management - Chatbots, Messaging and AI, Terry’s mission is to pair smart machines (using the power of AI, Machine Learning and Cognitive Computing) with smart people to transform the way we will bank in the future. By combining machine and human intelligence with data, Terry and the team will design and develop products that will drive new experiences for both customers and the people that serve them.
Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers. The Group’s main business activities are retail, commercial and corporate banking, general insurance, and life, pensions and investment provision. The Group operates the UK’s largest retail bank and has a large and diversified customer base.