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Chatbot Summit Main Event
2017-06-26
The Center Stage
Product & UX Stage
Dev & AI Stage
The Center Stage
Product & UX Stage
Dev & AI Stage
08:00 - 09:00
Registration, Coffee & Networking
09:00 - 09:20
Chatbot Summit Opening Remarks
09:20 - 09:40
The Chatbot Rush: What’s Driving the next Digital Revolution and what you should do about it?
Yoav Barel
Founder & CEO, Chatbot Summit
09:40 - 10:20
Brands & Bots: How Are Brands Coping With the Chatbot Revolution?
Michael Bommer
Senior Vice President EMEA, LivePerson
Peer Bentzen
Executive Vice President, Deutsche Post
Franz Weisenburger
Senior Vice President, Customer Experience Design, Deutsche Telekom
10:20 - 10:40
To Be Announced Soon (Central)
10:40 - 11:00
Coffee & Networking Break
11:00 - 11:40
Smarter Bots: How can you build an intelligent Chatbot ?
11:00 - 11:40
Money Talks: How far are we from letting a chatbot manage our bank account?
11:00 - 11:40
The Art of the Conversation: How to design chatbots that people love?
Ariel Jalali
Co-Founder & CEO, Sensay
Russell Ward
President & Co-Founder, Massively.ai
Vivian Rosenthal
Founder, Snaps
11:40 - 12:00
Key developments in the world of chatbots and AI
11:40 - 12:00
Building a Chatbot – Five takeaways on conversational UX

Chatbots are trendy, but why are they such a big deal, and how can designers realize their full potential?

To build a successful Chatbot there are a variety of factors to consider, including time perception – one of most overlooked aspects of good design, why personality matters, the importance of context awareness in chat interfaces, and how to build a targeted conversation path.

Join Adrian Zumbrunnen as he discusses the technical and social challenges of conversational design and five things he learned while creating a conversational website.

Adrian Zumbrunnen
Conversational Design, Google
11:40 - 12:00
The Human-Bot Tango: How to Find the Right Balance Between A.I. and the Human Touch?
Eran Vanounou
CTO, LivePerson
12:00 - 12:40
We Will Hold No More! Will Chatbots be known for killing the 1-800 number?
Wayne Butterfield
Director of Cognitive & AI, ISG
12:00 - 12:40
Winning through enterprise bots
12:00 - 12:40
Must have technologies for building your Chatbot
12:40 - 12:50
Enterprise Chatbots: Taking a Hybrid Approach to Machine Learning
Bjorn Gulsdorff
Product Management, Creative Virtual
12:40 - 12:50
Inter bot communication: phase two of the bot revolution

While everyone has been focused on bot-to-human interaction so far, bot builders should be aware of the next phase of the bot revolution: bot-to-bot communication.

Inter bot communication enables a whole new class of bots that can negotiate, transact, compose, cooperate, and compete with each other. It creates new opportunities for foundational bots that enable trust, verification, reputation, escrow, payments, and more. It will also change how bots are built: by simply composing component-bots together like lego blocks.

Beerud will share how this will impact virtually all bots, directly and indirectly, as well as the bot ecosystem at large.

Beerud Sheth
Co-Founder & CEO, Gupshup
12:40 - 12:50
Doctor Bot: How can chatbots make you healthier?
12:50 - 13:00
To Be Announced Soon (Product)
12:50 - 13:00
How to leverage big data to make your bot smarter
12:50 - 13:00
How to Grow your Bot to 5 Million Users?
PETER BUCHROITHNER
Co-Founder, Swell
13:00 - 14:00
Lunch Break
13:00 - 14:00
Lunch Break
13:00 - 14:00
Lunch Break
14:00 - 14:40
What’s hot and what’s not in the Chatbot investing world?
14:00 - 14:40
The Human Element in Conversational Design
Alan Ranger
Director of Marketing, EMEA
14:00 - 14:40
It’s all about the data! Enrich your bot for better results
14:40 - 14:50
Surviving the bot hype
Amit Ben
Founder & CTO, NanoRep
14:40 - 14:50
Conversation Design for Dynamic Dialogue
Stefan Trockel
Co-Founder, Mercurcy.ai
Franca Herwig
Product Owner, Nestle
14:40 - 14:50
What is the next big thing in AI and bots?
Jordi Torras
Founder & CEO, Inbenta
14:50 - 15:00
The landscape of chatbot development tools
14:50 - 15:00
To Be Announced Soon
14:50 - 15:00
What we learned building an insurance bot on top of an open source AI framework
Alex Weidauer
Co-Founder & CEO, LastMile
15:00 - 15:40
Real Life Stories of Brands Deploying Bots
Alex Weidauer
Co-Founder & CEO, LastMile
15:00 - 15:40
Chatbot Monetization: Can you actually make money with Chatbots today?
Yoav Barel
Founder & CEO, Chatbot Summit
15:00 - 15:40
Why do bots fail? Common pitfalls and how to avoid them
15:40 - 15:50
To Be Announced Soon (Product)
15:40 - 15:50
Media Companies in the Messaging World: Thrive or die ?!

The future of media companies in the messaging era.

People are spending more time on messaging apps than any other platforms. As messaging apps are becoming platforms, is your company prepared for this new paradigm shift?

Kuan will walk you through the current state of major messaging platforms, share the insights of how his team built the most popular bot on Facebook messenger and talk about the native media strategy that brands can use to stay ahead of the game.

Kuan Huang
Founder & CEO, Poncho
15:40 - 15:50
Supercharge your chatbot with neural networks
Jairson Vitorino
CTO, E.Life
15:50 - 16:00
To Be Announced Soon (Product)
15:50 - 16:00
The Future of Messaging as a Platform
15:50 - 14:00
Best practices in designing bot conversations
16:00 - 16:20
Coffee Break & Networking
16:00 - 16:20
Coffee Break & Networking
16:00 - 16:20
Coffee & Networking Break
16:20 - 16:40
Building Next Generation Voice User Experiences

Alexa is a voice service with built-in capabilities that enable customers to interact with devices in a more intuitive way using voice. Session attendees will learn how developers, designers, and device makers build engaging voice experiences for services and devices using the Alexa Skills Kit and Alexa Voice Service.

David Kaiser
Country Manager, New Technologies, Amazon
16:40 - 17:20
Talking Cars: How will VoiceBots shape the future of interaction with autonomous vehicles?

We are already seeing that voice conversational experiences are entering the space of smart mobility but how will we actually interact with our car 4 years from now? Will our car become a personal concierge and companion for the ride? What kind of new frontier will be reached by these disruptive technologies? Join us and listen what world class experts from top automotive brands and technology leaders think about these trends.

Aviv Frenkel
Founder & CEO, ENROUTE
Patrick Weissert
Founder & CPO, German Autolabs
17:20 - 17:40
Closing Remarks & Startup Competition Announcement
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