Tuesday Oct. 23, 10:00 - 11:00 | Strategy Workshop

Bringing Digital Transformation To Your Company Culture

DR. Rahmyn Kress

Chief Digital Officer & Chairman of the Digital Executive Committee , Henkel

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Tuesday Oct. 23, 16:00 - 17:00 | Strategy Workshop

How Ask Mercedes is Transforming Customer Experience With AI

Alex Dogariu

Manager Customer Management Strategy & A.I. Lead, Mercedes-Benz Consulting GmbH

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Wednesday Oct. 24, 11:10 - 11:45 | Panel

How Conversational AI Is Transforming Customer Experience

Jason Stoughton

 CEO, The Foghorn Group

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Wednesday Oct. 24, 11:10 - 11:40 | Panel

How Conversational AI Is Transforming Customer Experience

Jason Stoughton

CEO, The Foghorn Group

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Jan Morgenthal

Chief Product Owner & A.I., Deutsche Telekom AG

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Chris Popple

 Product Owner & Applied Science Loyds Banking Group

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Jan Morgenthal

Chief Product Owner & A.I., Deutsche Telekom AG

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Chris Popple

 Product Owner & Applied Science Loyds Banking Group

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Wednesday Oct. 24, 11:10 - 11:45 | Panel

How Conversational AI Is Transforming Customer Experience

Moderator

Jason Stoughton

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CEO, The Foghorn Group

Jan Morgenthal

Chief Product Owner & A.I., Deutsche Telekom AG

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Chris Popple

 Product Owner & Applied Science Lloyds Banking Group

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HIGHLIGHTED WORKSHOPS
TUESDAY | OCT 23, 2018

Tuesday Oct. 23, 10:00 - 11:00 | Strategy Workshop

Bringing Digital Transformation To Your Company Culture

DR. Rahmyn Kress

Chief Digital Officer & Chairman of the Digital Executive Committee , Henkel

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Tuesday Oct. 23, 10:00 - 11:00 | Workshop

Talking With The Audience… A Practical Exploration Of Voice First Experiences

Daniel Whaley 

Senior Architect | Product, BBC

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Tuesday Oct. 23, 11:00 - 12:00 | Workshop

Advanced Conversation Design For Chatbots And Voice Assistants

Hans van Dam

Managing Director,  Robocopy.io

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Tuesday Oct. 23, 12:00 - 13:00 | Workshop

Innovating Travel Experiences Through Human And Bot Relationships

Phil Parsons

Product Owner, Booking.com

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HIGHLIGHTED KEYNOTES
WEDNESDAY | OCT 24, 2018

Tuesday Oct. 23, 12:00 - 13:00 | Strategy Workshop

Marketing Strategy | Optimizing Your Marketing Strategy Through Bots

Justin Lee

Head of Growth - Chatbots & Messaging, HubSpot

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Wednesday Oct. 24, 09:20 - 09:40 | Opening Keynote

State of the Bots

Yoav Barel

Founder & CEO, Chatbot Summit

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Wednesday Oct. 24, 10:20 - 10:40 | Keynote

Manifest Destiny: Who Will Shape the Future of Chatbots?

Amit Ben

Head of Technology, Bold 360 by LogMeIn

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Wednesday Oct. 24, 11:50 - 12:00 | Keynote

Almost Everything Sucks ... Why Investing In Chatbots Is About To Get Awesome!

Michael Fertik

Founder & Managing Partner, Heroic Ventures

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Wednesday Oct. 24, 11:40 - 11:50 | Keynote

Everything You Ever Wanted to Know About WhatsApp But Were Afraid to Ask 

Mike Gozzo

Co-Founder & CTO, Smooch

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Wednesday Oct. 24, 14:20 - 14:40 | Keynote

A Data-Driven Approach To Building AI-Powered Virtual Agents

Ofer Ronen

General Manager, Chatbase

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