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Tuesday Oct. 23, 10:00 - 11:00 | Strategy Workshop
Bringing Digital Transformation To Your Company Culture
DR. Rahmyn Kress
Chief Digital Officer & Chairman of the Digital Executive Committee , Henkel
Tuesday Oct. 23, 16:00 - 17:00 | Strategy Workshop
How Ask Mercedes is Transforming Customer Experience With AI
Alex Dogariu
Manager Customer Management Strategy & A.I. Lead, Mercedes-Benz Consulting GmbH
Wednesday Oct. 24, 11:10 - 11:45 | Panel
How Conversational AI Is Transforming Customer Experience
Jason Stoughton
CEO, The Foghorn Group
Wednesday Oct. 24, 11:10 - 11:40 | Panel
How Conversational AI Is Transforming Customer Experience
Jason Stoughton
CEO, The Foghorn Group
Jan Morgenthal
Chief Product Owner & A.I., Deutsche Telekom AG
Chris Popple
Product Owner & Applied Science Loyds Banking Group
Jan Morgenthal
Chief Product Owner & A.I., Deutsche Telekom AG
Chris Popple
Product Owner & Applied Science Loyds Banking Group
Wednesday Oct. 24, 11:10 - 11:45 | Panel
How Conversational AI Is Transforming Customer Experience
Moderator
Jason Stoughton
CEO, The Foghorn Group
Jan Morgenthal
Chief Product Owner & A.I., Deutsche Telekom AG
Chris Popple
Product Owner & Applied Science Lloyds Banking Group
HIGHLIGHTED WORKSHOPS
TUESDAY | OCT 23, 2018
Tuesday Oct. 23, 10:00 - 11:00 | Strategy Workshop
Bringing Digital Transformation To Your Company Culture
DR. Rahmyn Kress
Chief Digital Officer & Chairman of the Digital Executive Committee , Henkel
Tuesday Oct. 23, 10:00 - 11:00 | Workshop
Talking With The Audience… A Practical Exploration Of Voice First Experiences
Daniel Whaley
Senior Architect | Product, BBC
Tuesday Oct. 23, 11:00 - 12:00 | Workshop
Advanced Conversation Design For Chatbots And Voice Assistants
Hans van Dam
Managing Director, Robocopy.io
Tuesday Oct. 23, 12:00 - 13:00 | Workshop
Innovating Travel Experiences Through Human And Bot Relationships
Phil Parsons
Product Owner, Booking.com
HIGHLIGHTED KEYNOTES
WEDNESDAY | OCT 24, 2018
Tuesday Oct. 23, 12:00 - 13:00 | Strategy Workshop
Marketing Strategy | Optimizing Your Marketing Strategy Through Bots
Justin Lee
Head of Growth - Chatbots & Messaging, HubSpot
Wednesday Oct. 24, 09:20 - 09:40 | Opening Keynote
State of the Bots
Yoav Barel
Founder & CEO, Chatbot Summit
Wednesday Oct. 24, 10:20 - 10:40 | Keynote
Manifest Destiny: Who Will Shape the Future of Chatbots?
Amit Ben
Head of Technology, Bold 360 by LogMeIn
Wednesday Oct. 24, 11:50 - 12:00 | Keynote
Almost Everything Sucks ... Why Investing In Chatbots Is About To Get Awesome!
Michael Fertik
Founder & Managing Partner, Heroic Ventures
Wednesday Oct. 24, 11:40 - 11:50 | Keynote
Everything You Ever Wanted to Know About WhatsApp But Were Afraid to Ask
Mike Gozzo
Co-Founder & CTO, Smooch
Wednesday Oct. 24, 14:20 - 14:40 | Keynote
A Data-Driven Approach To Building AI-Powered Virtual Agents
Ofer Ronen
General Manager, Chatbase
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