
08:30 - 10:00
Registration | Exhibition Experience | B2B Networking | Open Plaza Talks | Semi-Final Startup Competition
10:00-12:00
Opening Ceremony

12:00 - 13:30
Lunch | Exhibition Experience | Startup Boulevard | B2B Networking | Open Plaza Talks
12:15
Mathieu Barthélémy, Worldline
12:20
Ingo Brod, Interactions
12:25
Olaf Erichsen, Passage AI
12:35
Anil Kiper, MindBehind
12:30
Peter Kalinowski, Inspire Technologies
12:40
Tilo Bonow, PIABO
12:45
Konstantin Garbe, Cognigy
12:50
Rui Correia, DefinedCrowd
12:55
Paulo Nunes, ROBO.AI
13:00
Malte Kosub, Parloa
13:05
Victor Vasiliev, CoCo by AI Conversations
13:10
Nick Pegram, Bold360
13:15
Luis Guilherme, WIT- Software
13:30 - 15:00
Breakout Sessions
Business & Marketing
Business Owners, Marketers, Call Center Managers, Digital Executives, Innovation Managers, CX Managers, Support Managers
NLP Engineers, Chatbot Developers, Data Scientists, Speech Engineers, Product Managers, Cognitive Cloud Developers
Tech & A.I.
Product Managers, Conversational Designers, Voice Interaction Designers
Product & UX
Business & Marketing
Product & UX
Tech & A.I.

15:00 - 15:30
Exhibition Experience | Startup Boulevard | B2B Networking | Open Plaza Talks
15:05
Alexandre Conrathe, Gfi Informatique
15:10
Eric Marcos, Hubtype
15:15
Jason Shim, 42 Maru
15:20
Juha Solkakoski, Upseller
15:25
Grzegorz Wozniczko, Chatbot.com
15:30 - 17:00
Breakout Sessions: Business & Marketing|Product & UX Stage | Tech & AI Stage
Business & Marketing
15:40
Storytelling for Tech Brands: Building Trust for Conversational AI
Tilo Bonow, Piabo PR
16:00
Celebrate ANNA’s 1st Birthday, the Virtual Assistant of ABN AMRO!
Jeroen Das, ABN AMRO; Bob van Groningen, ABN AMRO
16:20
40% Reduction in Average Handling Time With Chatbots! Chatbots and Webchats: The Dream Team Behind the AA's Success
Louise McCormack, AA Ireland
16:40
Telekom Business Messaging: A New Channel for Conversational Commerce
Bianca Löwemann, Deutsche Telekom AG
Product & UX
Tech & A.I.
17:00-18:00
Closing Ceremony
17:00
Startup Competition Finals
Nimrod Kozlovski, HFN; Christian Buchwald, TÜV Rheinland Service GmbH; Leonid Mishkind, Vodafone; Tilo Bonow, PIABO; Karoline Malzbender, Deutsche Bahn
17:20
CoCo Chatbot Developer Competition Announcement
17:25
Ethics and Regulations in Conversational A.I.
Nimrod Kozlovski, HFN
17:40
Winner Announcement & Closing Remarks
Yoav Barel, Chatbot Summit

18:00 - 20:00
BOTS OVER BEERS!
The Signature Chatbot Summit Networking Event!