Workshops Day | Tuesday Oct. 23
(Workshop Pass Holders)
Opening Remarks | 09:00 - 09:15
Senior Architecht,
BBC
Adobe XD Workshops | Tuesday Oct. 23
Expert Workshop A | Tuesday Oct. 23
(Workshop Pass Holders)
Tuesday Oct. 23, 12:00 - 13:00 | Workshop
Innovating Travel Experiences Through Human And Bot Relationships
Tuesday Oct. 23, 13:00 - 14:00 | Workshop
How To Build Your Voice Strategy With Alexa
Sebastien Stormacq
Solution Architecture Manager Amazon Alexa, Amazon
Expert Workshop B | Tuesday Oct. 23
(Workshop Pass Holders)
Tuesday Oct. 23, 12:00 - 13:00 | Workshop
Do You Like Me? Building Feedback Into Your Bot Experience
Strategy Workshops | Tuesday Oct. 23
(VIP Pass Holders)
Main Stage | Wednesday Oct. 24
Registration & Networking | 08:00 - 09:00
Opening Remarks | 09:00 - 09:15
Wednesday Oct. 24, 09:35 - 09:50 | Keynote
The Death Of The Website - How Messaging And Bots Are Transforming Businesses

Bernd Würmseer
VP Central Europe, LivePerson

Elena Natke
Digital Transformation Analyst, Accenture Interactive
Special Announcment | 10:25 - 10:30
Break | 10:30 - 11:10
Lunch - Expo - Open Plaza - Round Tables | 12:30 - 14:30
Wednesday Oct. 24, 14:45 - 15:00 | Keynote
Reinventing Customer Relationship Using AI Powered Chatbots

Stéphanie Charlaix Meyer
VP Digital Product, Air france
