Keynote

15 mins

A Story of Success: Three Steps to an AI-Chatbot for Your Company

Chatbots and artificial intelligence advanced from a hype to a fundamental part of the communication between users and companies: More and more enterprises use intelligent chatbots on their websites and messaging-channels in order to automatically answer frequently asked questions and increase customer satisfaction. In his talk Frederik will share his best learnings of more than 100 developed chatbots and implement a process “in 3 steps from idea to chatbot” together with the attendees. After the talk all attendees will be able to create their individual chatbot mockup.

Dec 11

14:40

Product Stage

Frederik Schröder

Managing Director, Knowhere GmbH

Frederik Schröder is the managing director of the AI company knowhere GmbH, which specializes in intelligent chatbots for the automation of customer communication (customers include ARD, Xing, Geberit and VELUX). He gives seminars, lectures and workshops on the subject of chatbots and artificial intelligence. His mission: to shape the future of digital customer communication.

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