14:40

May 14

Main Stage

Conversational AI for Social Good: How the American Red Cross Furthers its Mission with Chatbots and Voice Experiences

20 mins

Keynote

Michelle Mullenax is the Product & UX Lead for the Innovation Team at the American Red Cross, where she leads conversational artificial intelligence.

Michelle Mullenax

Product Lead, Conversational A.I. Team, American Red Cross

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