New Chatbot solutions are getting easier every day and claim that everyone can build a chatbot within hours or days, but can I use them for my enterprise requirements as well? I learned the hard way what it means to deploy such a disruptive technology in a classic enterprise environment. I will talk about the journey to find the proper solution, the technical issues you can run into and also some insights how you can accelerate chatbot progress and adoption.
Enterprise Considerations and challenges on the journey to a proper chatbot platform
The Chief Technology Scout and solo responsible for Chatbots in TÜV Rheinland.I operate and maintain the infrastructure, develop chatbots, train other departments, test new versions and features and try to improve our capabilities by attaching more and more systems to our chatbots