Keynote

15 mins

Enterprise Considerations and challenges on the journey to a proper chatbot platform

New Chatbot solutions are getting easier every day and claim that everyone can build a chatbot within hours or days, but can I use them for my enterprise requirements as well? I learned the hard way what it means to deploy such disruptive technology in a classic enterprise environment. I will talk about the journey to find the proper solution, the technical issues you can run into and also some insights on how you can accelerate chatbot progress and adoption.

Dec 11

Design Workshops

The Chief Technology Scout and solo responsible for Chatbots in TÜV Rheinland.I operate and maintain the infrastructure, develop chatbots, train other departments, test new versions and features and try to improve our capabilities by attaching more and more systems to our chatbots

Chief Technology Scout, TÜV Rheinland Service GmbH

Christian Buchwald

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