Keynote

10 mins

Giving Vodafone TOBi a Voice

Join the Vodafone TOBi team as they deep dive into how they used a chatbot to transform customer experiences by streamlining its engagement with customers and personalizing the sales journey and the challenges they faced while doing so.

Dec 12

Design Workshops

Leonid is the technical product owner for Chatbots and Voice Assistants working for Vodafone Group. During his time working with Vodafone, he was responsible for launching Vodafone services with Amazon Alexa and Google Assistant. His team was responsible for the launch of the first Google Assistant integration for a telecommunication company in the world – a great achievement and collaboration with Google. Leonid is a great enthusiast and believer in the AI technologies and thinks AI is revolutionizing our world and already now starts to have a significant impact on every aspect of our lives.

Technical Product Owner, Vodafone Group

Leonid Mishkind

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