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How to Correctly Leverage Your Data in Conversational Commerce
Abstract will be updated soon
12:00 - 12:30
Lead Architect - KATE, ČSOB
With over 18 years of experience in IT working for companies both small and enterprise size, I`ve spent the last 3 years as the lead enterprise architect for KATE - ČSOB`s virtual assistant. In this role I was responsible for formulating the product vision and making sure that both the technologies and the culture of our company is at the right level to allow us to deliver a data driven virtual assistant.
Conversational AI Chapter Lead, OP Financial Group
Jaako Sävilammi is the conversational AI growth hacker in OP. Since its initial success in pilots, OP has scaled its operations to full chatbot production. Jaako has two decades of management experience in digital service development in ICT, Retail and Finance sectors.
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