Keynote

10 mins

How to Make a Next Level Chatbot: Key Learnings From OP Financial Group's Success

OP is the largest financial group in Finland that has automated chats since 2017. Chatbot releases include insurance and banking chatbots. Hear out Conversational AI Chapter Lead Jaakko Sävilammi on what is a next level chatbot and how to develop one. What are the key bot-ingredients for happier customers, higher automation and increased employee satisfaction.