This session will investigate the most creative applications of Chat / Voice and AI from all around the world and in different sectors. This session will give practical idea on what can you do in 2020 to follow these examples and will feature a host of case studied an summarise some of the most innovative and intriguing ways AI has already been used for inspiration in the attendees own work. This session will provide inspiration to creators to begin on the journey with of Chat / Voice and AI in their own work by discussing way to form a strategy, applications and architecture.

14:20

Dec 11

Main Stage

Incredible Innovations in Conversational AI – what should marketing teams do in 2020?

15 mins

Keynote

Dr Geraint Evans is an award-winning international marketing professional, board advisor, author and academic researcher. He has held a variety of global marketing leadership roles, and delivered work for brands such as ODEON Cinemas Group, Virgin Media, Tesco, Boots and Whitbread. In addition to coaching and consulting with a wide variety of clients from SMEs to Global blue-chip companies, Geraint is regular keynote speaker at a wide variety of international events, writes for the likes of VentureBeat, Econsultancy and Thrive Global and hosts the Four Heads Podcast. Geraint has a PhD in Marketing and Entrepreneurship, is a Visiting Research Fellow at St Mary’s University, London and is a Fellow of The Chartered Institute of Marketing. You can find me on social media @DrGeraintEvans and on

Dr. Geraint Evans

Marketing Strategist, Author and Speaker

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