Panel: Mastering the Challenge of Defining Successful Conversations
To be provided soon
Product Owner, OUI.sncf
I’m Caroline, Product Owner of OUI.sncf, company part of the SNCF group (the french railways). We provide a conversationnal experience to our customer on our website, Messenger, Google, WhatsApp, Business Chat and Alexa. Our customer can book a train ticket directly with our bot.