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Multiple LLM-Architecture: Building a Scalable and Safe Data Pipeline for Your GenAI Assistant

Meet Cleo, the chat-first money app offering financial coaching with a focus on Gen Z. Resulting from six years of innovation, Cleo now handles millions of conversations per year. Discover how Cleo leverages the latest in AI to redefine users’ relationship with their money and achieve remarkable business growth.

In this keynote, Benj Pettit will guide us through the challenges and solutions in integrating multiple Large Language Models like GPT-4 into an existing chatbot. Delving into Cleo's pipeline that blends classification, information retrieval, and text generation, Benj will share insights on tackling accuracy and conversational depth without sacrificing Cleo’s humorous and engaging tone.

Oct 12

15:00 - 15:30

Hearts Stage

Benj Pettit, PhD

Benj Pettit, PhD

Head of Data Science, Cleo

Copy of BRN19 Logos for company page- 45

Benj oversees how Cleo uses machine learning to make the product more intelligent and understand users’ financial situations, with a current focus on the chatbot. He has nine years of experience in data science & machine learning, from social media intelligence startups to building recommender systems for a major academic publisher. Prior to industry he did a PhD at Oxford.


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