Mingyang is a high motivation explorer and actioner in the computer science and AI area. She has been studied and worked in the IT Innovation area with a variety of topics, not only in Germany but also in the USA and China. After experience challenges in VR, Self-dring Car, Robotics and Data Analytics Projects, she found her passion in Bot. She sees the revolution of CUI, VUI is a must-have, and believe in the change of UI will also trigger the birth of all new products, shipping the users' daily life. Now she is working on a project in BMW that aiming to build a bot ecosystem, providing BMW employees and related partners one single interface to automate business processes among the whole BMW value chain.

Bernhard Pflugfelder has 10+ experience in the in the fields of information retrieval and natural language processing and worked across various businesses. He is working over 5 years in Automotive and is currently leading a NLP initiative within the BMW Group. One focus of that NLP initiative is conversational AI in order to facilitate business processes across the BMW value chain and to create a novel user experience for customers, dealers and employees.