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MASTERCLASS DAY
Wednesday Oct 11 | ICC ExCeL London
09:00-10:00
Welcome Experience
Fuel up with a coffee & snack for an exciting day of workshops! You can even meet for your first pre-scheduled 1:1 B2B meeting.
10:00-17:00
Workshops & MasterClasses
Grab your seat for one of our intimate, deep-dive interactive MasterClasses and Workshops. Each session is 90 mins long with 30 minutes Q&A with the speakers. Your only issue will be choosing which sessions to attend!
Pro Pass Holders may choose 2 sessions and Pro Max can select 3.
Please note that the agenda is not final and changes may apply.
Patricia Theile
Chief Product Owner - Voice Assistants
Miele
Break the bots - Enhance customer experience with Knowledge Graphs & Generative AI
Alan Nichol, PhD
Co-founder & CTO
Rasa
Hands-on with CALM: An LLM-native approach to reliable conversational AI
Franz Weisenburger
SVP Innovation
Deutsche Telekom AG
Optimizing Every Customer Interaction at one of the World’s Largest Brands
Yoav Barel
Founder & Managing Partner
Sunrize Research
State of the Bots: Mastering Generative AI for Better Conversations
Kevin Lee
Chief Digital Officer, Consumer
BT Digital
The Amazing Story of AIMEE - from Underdog to Superhero
Maria Zervou
Senior Specialist Solutions Architect
Databricks
Life beyond ChatGPT: from RAG to custom models with enterprise data
Henry Jammes
Conversational AI Principal PM
Microsoft
Revolutionize bot development with Generative AI on Microsoft’s low code platform
Shawn Jansepar
Khanmigo Product Leader
Khan Academy
Scaling Language Models: Successes and Challenges in Production - A Khanmigo Case Study
Laura Simpson
Chief Intelligence Officer
McCann Worldgroup
On the Verge of Seismic Change? How AI Reshapes Human Interactions with Brands
17:00-18:30
Pro & VIP Networking Event
Unwind and relax with fellow workshop attendees over snacks and a refreshing cold beer or crisp glass of wine at our exclusive networking event only available for those with workshop passes.
20:00-22:00
