Step into the realm of Our Engaging Learning Day!
Immerse yourself in meticulously crafted sessions, where 1.5 hours of deep-dive workshops await, promising an intimate, interactive, and exclusive learning experience with limited seating.
Choose from a menu of 8 workshops and personalize your day by selecting up to 4 individual sessions.
08:30 - 09:30
Coffee & Registration
09:30 - 11:00
First Workshop Slot
11:00 - 11:30
Coffee & Pastries
11:30 - 13:00
Second Workshop Slot
13:00 - 14:00
Lunch Break & Networking
14:00 - 15:30
Third Workshop Slot
15:30 - 16:00
Coffee & Pastries
16:00 - 17:30
Fourth Workshop Slot
17:30 - 18:30
Happy Hour & Networking
BROUGHT TO YOU BY LEADING EXPERTS (MORE TO COME ...)
Julie Wall, PhD.
Professor of AI & Advanced Computing
Julie Wall is a Professor of AI and Advanced Computing at the University of West London. She is a member of the British Standards Institution (BSI) and serves as an expert in the field of AI. Her research focuses on designing intelligent systems to process and model temporal data, with a particular emphasis on speech and language applications
Founder & Managing Partner
Yoav Barel is the Founder and CEO of Chatbot Summit and a Partner at Sunrize Research. He is a seasoned tech executive with senior positions at Sun Microsystems, Oracle, and LivePerson, where he pioneered customer experience innovations. Yoav believes that conversational experiences powered by Generative AI (Chatbots) will dominate how we interact with technology and businesses. He also advises startups and provides research services to corporations and investors.
Senior Specialist Solutions Architect
Maria is a Greek-expat experiencing the London life… and weather! With a Data Science degree and a lot of curiosity about how coding and data can unlock new ways of solving problems, her journey to the data world started. Maria has worked as a Data Scientist and an ML engineer for the past 5 years, where she experienced how data actually challenges and transforms the way we think and operate.
Head of Speech Technology #HeyMercedes (*Pre-Recorded)
Alexander Schmitt has over 15 years experience in the field of Voice Assistants, Voice AI-related research and -Product Development. Alex began his Voice AI career at University of Ulm where he joined Germany’s first spoken dialog system research lab in 2007 pursuing his PhD on AI-driven approaches for Speech Dialog Systems in cooperation with New York-based SpeechCycle Inc. In 2012 he joined Mercedes-Benz where he was working in research, advanced engineering, and product development on next generation in-car voice assistants and emotion AI. Throughout his career Alex has authored and co-authored more than 60 international publications on conferences and journals in voice assistant-related fields and is today driving next-gen #HeyMercedes Voice Assistant with an outstanding team of software developers, data scientists and product owners.
Conversational AI Principal PM
Henry Jammes leads the Conversational AI Customer Advisory Team at Microsoft and focuses on Power Virtual Agents, Microsoft's low-code conversational AI platform that lets you build intelligent bots in minutes using generative AI.
Follow Henry on LinkedIn for updates on the Microsoft Power Platform, conversational AI, generative AI, and stories on how the use of low-code transforms organizations and empowers people to achieve more.
CEO & Co-Founder MAIHEM.AI; PhD in AI, Oxford
Max is the Co-Founder & CEO of MAIHEM. MAIHEM is a Y-Combinator backed company that creates AI agents to continuously and automatically test AI applications. Prior to founding MAIHEM, Max worked with the University of Oxford and the Alan Turing Institute on detecting harmful narrative in online media using large language models. He also worked with McKinsey & Company, advising globally operating companies on digitization strategies. Max has a PhD in Machine Learning and Natural Language Processing from the University of Oxford.
Lead Architect - KATE
With over 18 years of experience in IT working for companies both small and enterprise size, I`ve spent the last 3 years as the lead enterprise architect for KATE - ČSOB`s virtual assistant. In this role I was responsible for formulating the product vision and making sure that both the technologies and the culture of our company is at the right level to allow us to deliver a data driven virtual assistant.
Aura Hita Losa
CX Automations Specialist
As a CX Advocate and seasoned Marketer, Aura is at the forefront of advancing Conversational Automation in her role as a CX Automations Specialist at On. She brings over a decade of global digital expertise, and has dedicated over 5 years to the Conversational AI industry, with a focus on elevating customer-brand interactions through the application of AI technologies.
Passionate about creating meaningful conversations, Aura is highly engaged in understanding UX and cross-cultural consumer behavior, reflecting her dedication to fostering impactful and innovative solutions.
Global Customer Service Project Specialist
Clara is a dynamic professional with a robust background in customer service, driving global transformative solutions for customer service teams. Her efforts are dedicated to understanding the unique needs of customer service teams from an automation perspective across the diverse landscapes of EMEA, NA, and APAC regions, shaping the automation strategy alongside CX.
Global Lead on Conversational AI
Thomas Neumann is passionate about using new technologies to enhance customer experiences, focusing on digital channels to generate the "wow" effect. A driving force behind the global chatbot and voice assistant solutions, Thomas is fascinated by innovations in the field, recognizing their potential to boost NPS and customer satisfaction. Drawing from over 15 years of experience in the mobile industry, Thomas combines his international experience, diverse roles, and strong interpersonal skills to navigate various business circles and tackle the transition from the app world to the conversational world.
Juan Martin Maglione
Global Gen AI Expert
Juan Martin Maglione is a ECT Project Lead in the Madrid office of The Boston Consulting Group. Prior to joining the firm, Juan Martin was a Product Transformation Manager at Santander Group. His four-year tenure at Santander included building the Global Cognitive Conversational Solutions Programme, becoming the first cloud artificial intelligence project in the group. Previously, Juan Martin created a startup in Amsterdam, focused in implementing Natural Language Processing (NLP) solutions.