top of page
chatbot summit and estrel white small-80

MASTERCLASS DAY

Wednesday Oct 11 |  ICC ExCeL London

09:00-10:00

Welcome Experience
Fuel up with a coffee & snack for an exciting day of workshops! You can even meet for your first pre-scheduled 1:1 B2B meeting.

10:00-17:00

Workshops & MasterClasses
Grab your seat for one of our intimate, deep-dive interactive MasterClasses and Workshops. Each session is 90 mins long with 30 minutes Q&A with the speakers. Your only issue will be choosing which sessions to attend!
Pro Pass Holders may choose 
2 sessions and Pro Max can select 3.
Please note
 that the agenda is not final and changes may apply. 

10:00 - 12:00

Workshop/Roundtable

Break the bots - Enhance customer experience with Knowledge Graphs & Generative AI

Just In! Display Content In Repeating Layouts

180 Min

09:15 - 09:30

Workshop/Roundtable

State of the Bots: Mastering Generative AI for Better Conversations

Just In! Display Content In Repeating Layouts

180 Min

10:00 - 12:00

Workshop/Roundtable

Revolutionize bot development with Generative AI on Microsoft’s low code platform

Just In! Display Content In Repeating Layouts

180 Min

10:00 - 12:00

Workshop/Roundtable

Hands-on with CALM: An LLM-native approach to reliable conversational AI

Just In! Display Content In Repeating Layouts

180 Min

09:30 - 09:45

Workshop/Roundtable

The Amazing Story of AIMEE - from Underdog to Superhero

Just In! Display Content In Repeating Layouts

180 Min

13:00 - 15:00

Workshop/Roundtable

Scaling Language Models: Successes and Challenges in Production - A Khanmigo Case Study

Just In! Display Content In Repeating Layouts

180 Min

09:45 - 10:00

Workshop/Roundtable

Optimizing Every Customer Interaction at one of the World’s Largest Brands

Just In! Display Content In Repeating Layouts

180 Min

13:00 - 15:00

Workshop/Roundtable

Life beyond ChatGPT: from RAG to custom models with enterprise data

Just In! Display Content In Repeating Layouts

180 Min

10:00 - 10:15

Workshop/Roundtable

On the Verge of Seismic Change? How AI Reshapes Human Interactions with Brands

Just In! Display Content In Repeating Layouts

180 Min

17:00-18:30

Pro & VIP Networking Event
Unwind and relax with fellow workshop attendees over snacks and a refreshing cold beer or crisp glass of wine at our exclusive networking event only available for those with workshop passes.

20:00-22:00

Explore London with Your Team!
This is your chance to dine and enjoy vegas with your colleagues! Check out the amazing restaurants, bars, casinos and entertainment Vegas have to offer. But remember, we have a full day of an exciting conference tomorrow so get some sleep!

Want to experience our speakers live? 

bottom of page