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MASTERCLASSES & WORKSHOPS

Wednesday Oct 11 |  ICC ExCeL London

Welcome to Our Interactive Learning Day! 

This carefully designed day offers sessions with limited seating, creating an intimate and interactive learning environment. Each session provides a 1.5-hour immersive experience, followed by a 30-minute Q&A break. 

 

Additionally, we offer a dedicated meeting area with our AI tool for scheduling 1:1 meetings throughout the day. This allows attendees who are not in a session to optimize their time and maximize networking opportunities.

09:00 - 10:00

Registration & Welcome Experience

Get your Diamond badge fuel up with coffee and snacks, and embark on a skill-building day of interactive MasterClasses and workshops.

10:00 - 12:00

Morning Session

Grab your seat at your pre-registered sessions or head to the meeting area and join your pre-scheduled 1:1 meetings.

12:00 - 13:00

Lunch & Networking Break

Take a break between masterclasses and treat yourself to a refreshing light lunch, while mingling with fellow delegates or join your pre-scheduled 1:1 meeting in our meeting area.

13:00 - 15:00

Early Afternoon Session

Grab your seat at your pre-registered sessions or head to the meeting area and join your pre-scheduled 1:1 meetings.

15:00 - 15:30

It's Tea Time!

Pause between masterclasses and treat yourself to a revitalizing tea and biscuits, while socializing and connecting with fellow delegates in a relaxed and friendly environment.

15:30 - 17:30

Late Afternoon Session

Grab your seat at your pre-registered sessions or head to the meeting area and join your pre-scheduled 1:1 meetings.

17:30 - 19:00

Pro Networking & VIP Reception Event

Experience the lively energy at our networking event, where masterclass delegates and VIP guests come together to forge valuable connections, unwind, and have a fantastic time. Take a break from the intensive masterclass sessions and enjoy a casual and enjoyable evening filled with great company. It's the perfect opportunity to relax, socialize, and create lasting memories as we celebrate the achievements of the day.

20:00 - 22:00

Go & Explore London with Your Team!

Enjoy London at night but don't come back too late as we have a packaged agenda waiting for you tomorrow! 

MASTERCLASSES & WORKSHOPS

Patricia Theile

Chief Product Owner - Voice Assistants

10:00 - 12:00

Classroom A

A Taste of Innovation: Enhancing Voice customer experience with Knowledge Graphs & Generative AI

Henry Jammes

Conversational AI Principal PM

10:00 - 12:00

Classroom B

Revolutionize bot development with Generative AI

Alan Nichol, PhD

Co-founder & CTO

10:00 - 12:00

Classroom C

Hands-on with CALM: An LLM-native approach to reliable conversational AI

Shawn Jansepar

Khanmigo Product Leader

13:00 - 15:00

Classroom A

Scaling Language Models: Successes and Challenges in Production - A Khanmigo Case Study

Maria Zervou

Senior Specialist Solutions Architect

13:00 - 15:00

Classroom B

Life beyond ChatGPT: from RAG to custom models with enterprise data LDN23

Martin Porcheron, PhD

Senior UX Researcher

13:00 - 15:00

Classroom C

Beyond the Script: Decoding Trust and Conversation Dynamics to Build Better Chatbots

Chris Morgan Brown

Natural Language AI

15:30 - 17:30

Classroom B

Leveraging Multiple Large Language Models to Build an Enterprise Conversational AI Center of Excellence

Julie Wall, PhD.

Professor of AI & Advanced Computing

15:30 - 17:30

Classroom C

Mastering Prompt Engineering to Mitigate Hallucinations in ChatGPT

Want to experience our speakers live? 

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