Itai develops and delivers training for Google’s partners on the design principles and best practises of conversation design UI. In a prior life as an Academic Coordinator, Itai developed and taught a successful Web Development degree programme, and contributed to the validation of other undergrad degree programmes across the UK and Europe. He managed a busy academic department, coordinated outreach, and oversaw students’ personal and professional development. Itai graduated with a Master of Science in HCID from City University, London.