Your agent passed every test, so why is it failing your users? The gap between demo success and production reality is where most agentic AI initiatives quietly break down, and traditional evaluation methods weren’t built to catch it.
Drawing on real-world experience building and validating agentic systems at Toyota Motor Europe, this session introduces an adaptive approach to evaluating non-deterministic agents, where no single framework fits all use cases. Attendees will leave with practical thinking tools to define what “production-ready” means in their context, and the confidence to scale systems that deliver real value.