

MASTERCLASS DAY
Wednesday Oct 11 | ICC ExCeL London
09:00-10:00
Welcome Experience
Fuel up with a coffee & snack for an exciting day of workshops! You can even meet for your first pre-scheduled 1:1 B2B meeting.
10:00-13:00
Morning Workshops
Grab your dedicated seat for one of our intimate, deep-dive interactive workshops. From Conversational Design Workshop by Google to a Train Your Own Conversational Agent by Uber, your only issue this morning will be choosing which workshop to attend! Just make sure you have enough coffee for the entire 90-180 minutes.
Business & Marketing
Product & UX
Tech & A.I.
Ahi Gvirtsman
SPYRE
Accelerate your Way to Generative AI Deployment – Innovation Hands-on Seminar for Executives


Patricia Theile
Miele
Break the bots- Enhance customer (cooking) experience with Knowledge Graphs & Generative AI


Yoav Barel
Sunrize Research
State of the Bots: Mastering Generative AI for Better Conversations


Shawn Jansepar
Khan Academy
Scaling Language Models: Successes and Challenges in Production - A Khanmigo Case Study


Kevin Lee
BT Digital
The Remarkable Journey of AIMEE: The Story Behind One Of UK's Most innovative Chatbots


Franz Weisenburger
Deutsche Telekom AG
Optimizing Every Customer Interaction at one of the World’s Largest Brands


Laura Simpson
McCann Worldgroup
On the Verge of Seismic Change? How AI Reshapes Human Interactions with Brands


Henry Jammes
Microsoft
Revolutionize bot development with Generative AI on Microsoft’s low code platform


Chris Morgan Brown
Amazon AWS
Leveraging Multiple Large Language Models to Build an Enterprise Conversational AI Center of Excellence


13:00-14:00
Lunch Break
Brain fuel time! Join us for a delicious lunch and connect with other workshop attendees. We have carved out enough time for you to meet for multiple pre-scheduled 1:1 B2B meetings.
14:00-14:30
Conversation Time & Afternoon RoundTable Registration
If you are planning to join us for one of our eight enriching roundtables, now is the time to register!
14:30-17:30
Afternoon Workshops
Workshops are a favorite of Chatbot Summit Attendees! They are designed to be deep-dive and interactive sessions ranging between 90-180 minutes and suitable for both beginners, intermediate and advanced. You will not have to worry about feeling lost because they are small, intimate groups of 40-60 people. You will be able to ask the workshop leaders questions throughout the entire experience as they provide you with the most significant learnings and practical tools that can be applied to you own work post-summit! Be prepared to learn because workshops include a mixture of presentations, interactive activities, and ample time for Q&A. Our goal is that you leave feeling enriched, inspired, and ready to tackle your own solutions!
Business & Marketing
Product & UX
Tech & A.I.
09:00
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09:00
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09:00
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14:30-17:30
Roundtables
Even though our workshops have been so popular, we have received demand to conduct hour long roundtables which are an even more intimate setting of 6-8 people centered around use cases and industries. Roundtables will be led by industry professionals spanning across a wide range of use-cases (Conversational Marketing, Conversational Commerce, Conversational Service) and industries (Banking, Insurance, Automotive, Travel, Retail, Enterprise IT and more). Roundtables give you a chance to discuss your most pressing questions and learn about what the leading industry experts are doing in this field. It allows you engage in stimulating conversation with other professionals and learn about their experiences. You can learn a lot just by hearing other professionals experiences!
Roundtable #1
Roundtable #2
Roundtable #3
09:00
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09:00
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09:00
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17:45-19:45
Bots Insiders!
Unwind and relax with fellow workshop attendees over snacks and a refreshing cold beer or crisp glass of wine at our exclusive networking event only available for those with workshop passes.
20:00-22:00