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MASTERCLASS DAY

Wednesday Oct 11 |  ICC ExCeL London

09:00-10:00

Welcome Experience

Fuel up with a coffee & snack for an exciting day of workshops! You can even meet for your first pre-scheduled 1:1 B2B meeting.

10:00-13:00

Morning Workshops

Grab your dedicated seat for one of our intimate, deep-dive interactive workshops. From Conversational Design Workshop by Google to a Train Your Own Conversational Agent by Uber, your only issue this morning will be choosing which workshop to attend! Just make sure you have enough coffee for the entire 90-180 minutes.

Business & Marketing

Product & UX

Tech & A.I.

Theo Blackwell

Greater London Authority

Welcome Keynote Address

Patricia Theile

Miele

A Taste of Innovation: Enhancing Voice customer experience with Knowledge Graphs & Generative AI

Theo Blackwell

Greater London Authority

Fireside Chat: Role of Generative AI in the Greater London Authority

Henry Jammes

Microsoft

Revolutionize bot development with Generative AI

Alan Nichol, PhD.

Rasa

Hands-on with CALM: An LLM-native approach to reliable conversational AI

Yoav Barel

Sunrize AI

State of the Bots: Mastering the Power of Generative AI for Better Conversations

Shawn Jansepar

Khan Academy

Scaling Language Models: Successes and Challenges in Production - A Khanmigo Case Study

Kevin Lee

BT Digital

The Amazing Story of AIMEE - from Underdog to Superhero

Maria Zervou

Databricks

Life beyond ChatGPT: from RAG to custom models with enterprise data LDN23

13:00-14:00

Lunch Break

Brain fuel time! Join us for a delicious lunch and connect with other workshop attendees. We have carved out enough time for you to meet for multiple pre-scheduled 1:1 B2B meetings.

14:00-14:30

Conversation Time & Afternoon RoundTable Registration

If you are planning to join us for one of our eight enriching roundtables, now is the time to register! 

14:30-17:30

Afternoon Workshops 

Workshops are a favorite of Chatbot Summit Attendees! They are designed to be deep-dive and interactive sessions ranging between 90-180 minutes and suitable for both beginners, intermediate and advanced. You will not have to worry about feeling lost because they are small, intimate groups of 40-60 people. You will be able to ask the workshop leaders questions throughout the entire experience as they provide you with the most significant learnings and practical tools that can be applied to you own work post-summit! Be prepared to learn because workshops include a mixture of presentations, interactive activities, and ample time for Q&A. Our goal is that you leave feeling enriched, inspired, and ready to tackle your own solutions!

Business & Marketing

Product & UX

Tech & A.I.

09:00

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09:00

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09:00

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14:30-17:30

Roundtables

Even though our workshops have been so popular, we have received demand to conduct hour long roundtables which are an even more intimate setting of 6-8 people centered around use cases and industries. Roundtables will be led by industry professionals spanning across a wide range of use-cases (Conversational Marketing, Conversational Commerce, Conversational Service) and industries (Banking, Insurance, Automotive, Travel, Retail, Enterprise IT and more). Roundtables give you a chance to discuss your most pressing questions and learn about what the leading industry experts are doing in this field. It allows you engage in stimulating conversation with other professionals and learn about their experiences. You can learn a lot just by hearing other professionals experiences!

Roundtable #1

Roundtable #2

Roundtable #3

09:00

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09:00

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09:00

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17:45-19:45

Bots Insiders!
Unwind and relax with fellow workshop attendees over snacks and a refreshing cold beer or crisp glass of wine at our exclusive networking event only available for those with workshop passes.

20:00-22:00

Explore Vegas with Your Team!

This is your chance to dine and enjoy vegas with your colleagues! Check out the amazing restaurants, bars, casinos and entertainment Vegas have to offer. But remember, we have a full day of an exciting conference tomorrow so get some sleep!

Want to experience our speakers live? 

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