PRE CONFERENCE WORKSHOPS

Wednesday May 13 |  Mandalay-Bay Hotel

09:00-10:00

Welcome Experience

Fuel up with a coffee & snack for an exciting day of workshops! You can even meet for your first pre-scheduled 1:1 B2B meeting.

10:00-13:00

Morning Workshops

Grab your dedicated seat for one of our intimate, deep-dive interactive workshops. From Conversational Design Workshop by Google to a Train Your Own Conversational Agent by Uber, your only issue this morning will be choosing which workshop to attend! Just make sure you have enough coffee for the entire 90-180 minutes.

Business & Marketing

Product & UX

Tech & A.I.

10:00

The Journey of The Global Vodafone TOBi Bot

Leonid Mishkind, Vodafone Group

11:30

Mobile Banking Apps vs. Conversational Banking: who will come out on top?

Speaker to be revealed soon

10:00

Best Practices for Designing Natural, Helpful Bot Dialogs for Customer Support for Advanced Designers

Greg Bennett, Salesforce

11:30

Messaging Behavior Design: the neuroscience of engaging user experience

Matt Mayberry, Head of Growth, Thrive Global

10:00

Hands on with Plato: Train your Own Conversational Agent from Scratch

Alexandros Papangelis, Senior Research Scientist, Conversational A.I., UBER AI; Chandra Khatri, Senior Research Scientist, UBER AI

11:30

Conversations are Challenging: How AccuWeather is Meeting them head-on

Stephen Keefer, Senior Software Engineer, Enterprise Bot, Accuweather

13:00-14:00

Lunch Break

Brain fuel time! Join us for a delicious lunch and connect with other workshop attendees. We have carved out enough time for you to meet for multiple pre-scheduled 1:1 B2B meetings.

14:00-14:30

Conversation Time & Afternoon RoundTable Registration

If you are planning to join us for one of our eight enriching roundtables, now is the time to register! 

14:30-17:30

Afternoon Workshops 

Workshops are a favorite of Chatbot Summit Attendees! They are designed to be deep-dive and interactive sessions ranging between 90-180 minutes and suitable for both beginners, intermediate and advanced. You will not have to worry about feeling lost because they are small, intimate groups of 40-60 people. You will be able to ask the workshop leaders questions throughout the entire experience as they provide you with the most significant learnings and practical tools that can be applied to you own work post-summit! Be prepared to learn because workshops include a mixture of presentations, interactive activities, and ample time for Q&A. Our goal is that you leave feeling enriched, inspired, and ready to tackle your own solutions!

Business & Marketing

Product & UX

Tech & A.I.

14:00

iMessage by Apple, RCS by Google, WhatsApp by Facebook: who is going to be the winner by 2025?

Speaker to be revealed soon

15:30

The Success Story Behind One of the Most Engaging Bots in the US

Speaker to be revealed soon

14:00

Speaker to be revealed soon

Personality Goes A Long Way: 5 Methods to Give Your Bot a Personality

15:30

Speaker to be revealed soon

Advanced Conversational Design: how to design human-like conversations to improve the customer journey

14:00

Anshul Sharma, Senior Software Engineer, Enterprise AI, Linkedin

How LinkedIn Leveraged Microsoft Bot Framework to Increase Enterprise Productivity

15:30

Christian Buchwald, Chief Technology Scout, TÜV Rheinland Service GmbH

Enterprise Considerations and challenges on the journey to a proper chatbot platform

14:30-17:30

Roundtables

Even though our workshops have been so popular, we have received demand to conduct hour long roundtables which are an even more intimate setting of 6-8 people centered around use cases and industries. Roundtables will be led by industry professionals spanning across a wide range of use-cases (Conversational Marketing, Conversational Commerce, Conversational Service) and industries (Banking, Insurance, Automotive, Travel, Retail, Enterprise IT and more). Roundtables give you a chance to discuss your most pressing questions and learn about what the leading industry experts are doing in this field. It allows you engage in stimulating conversation with other professionals and learn about their experiences. You can learn a lot just by hearing other professionals experiences!

Roundtable #1

Roundtable #2

Roundtable #3

14:00

FinTech and Conversational Experiences in 2020 and Beyond

Table Captain: 

Dexter Zavalza, VP and Lead Content & Design Strategist for Mobile, JP Morgan Chase

15:00

Conversational Banking in Action: what's working, what's not and where are we headed?

Table Captain: 

Siddharth Pathela, TD Bank pending final approval

16:00

Delivering Your Promise Through a Conversation: Success Stories of Conversational Marketing

Table Captain: 

Speaker to be revealed soon

14:00

Building Smarter Cars with Conversational AI: How the automotive industry is transforming

Table Captain: 

Shyamala Pragaya,Product Owner Digital Assistants, Ford Motor Company

15:00

Bringing your Bots to Life: The Do's and Don't's of Conversational AI

Table Captain: 

Sarah Schreiner, Conversational Designer, GoDaddy

16:00

From E-commerce to Conversational Commerce: Challenges and Lessons Learned

Table Captain: 

Rich Hultman, Sr Manager Services UX & Product, Best Buy

14:00

The Voice Assistant Revolution: how leading brands are using Tech AI for Voice Assistants

Table Captain: 

Seokhwan Kim, Amazon AI *pending final approval

15:00

Conversational Center of Excellence for Every Enterprise: Requirements & Architecture

Table Captain: 

Speaker to be revealed soon

16:00

Conversational Service in Large Enterprises: Killing 1-800 One Call At A Time

Table Captain: 

Leonid Mishkind, Principal Manager AI Platforms, Vodafone

17:45-19:45

Bots Insiders!

Unwind and relax with fellow workshop attendees over snacks and a refreshing cold beer or crisp glass of wine at our exclusive networking event only available for those with workshop passes.

20:00-22:00

Explore Vegas with Your Team!

This is your chance to dine and enjoy vegas with your colleagues! Check out the amazing restaurants, bars, casinos and entertainment Vegas have to offer. But remember, we have a full day of an exciting conference tomorrow so get some sleep!

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