Welcome Keynote Address

Fireside Chat: Role of Generative AI in the Greater London Authority

State of the Bots: Mastering the Power of Generative AI for Better Conversations

The Amazing Story of AIMEE - from Underdog to Superhero

Optimizing Every Customer Interaction at one of the World’s Largest Brands

On the Verge of Seismic Change? How AI Reshapes Human Interactions with Brands

H&B Model: Building Trust with Generative AI Powered Applications

Reimagining Customer Service: Achieving a 70% Cost-to-Serve optimization unlocking Gen AI

Navigating Generative AI Deployment: Overcoming Adoption Challenges and Accelerating Deployment in Corporate Environments

Scaling Globally: Empowering Hybrid and LLM-Based Chatbots with Multilingual Capabilities

Leveraging Conversational Analysis in Conversation Design: From Personas to Recipient Design

Panel: Ethical Considerations in Designing Natural Language Based Applications

Conversational Engagement with a Human Touch: Leveraging WhatsApp for Meaningful Connections

The always-on voicebot: Transforming the call experience for 1.5 million health insurance members with nibby

Consumer Interaction upside down: Turning Reviews into Conversational Support with GenAI

Combating Insurance Fraud and Deception with Conversational AI

Building the world's most advanced socratic GenAI powered tutor in 3 months

@Hey Mercedes: Voice powered ChatGPT live in 900.000 vehicles

Customer-led conversations in the age of generative AI

Enlightened with AI: Understanding and Prioritizing Smarter Automation Using Voice and Digital Interaction Data

Bot building with Generative AI: Vision on the future of Bot creation

The new Rasa Platform: Low-code and pro-code development of LLM-native, reliable assistants

Pioneering Voice Interactions for Smart Home at Miele

Conversational Finance: Leverage company Data to Build successful Conversational Solutions in the finance industry

Generative conversational experiences with Google Vertex AI Conversations

Harmonizing Diversity: Navigating Multi-Market Bot Development Challenges for Quality and Speed

Multiple LLM-Architecture: Building a Scalable and Safe Data Pipeline for Your GenAI Assistant

Media Panel: Generative AI's Role in Shaping Tomorrow's Newsrooms

Accelerate your Way to Generative AI Deployment – Innovation Hands-on Seminar for Executives

The Staggering Promise and Perils of Investing in Generative AI — and What Needs to be Done Now

Startup Competition Winner Announcement and Closing Remarks