"This is the 5th time the chatbot summit is gathering a lot of chatbot and voice professionals. This time, it seems it has grown even bigger, the industry has evolved, along with new challenges and technology.
Let’s start with the good news — seems that everyone agrees machines are not going to replace humans anytime soon, nor should they.
Now that we’ve got this covered, here are my 3 key insights about the voice and chatbots space; mainly focusing on the marketers and product side"
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