• Julien Rio is the Head of Marketing at Dimelo. After spending 10 years in Hong Kong working through different industries with a constant focus on new technologies and how these can help with human interactions, Julien joined Dimelo to share his experience in terms of customer care and more specifically to help building an ecosystem where humans and machines collaborate to enhance the customer experience. Working with innovators such as Recast.AI, botfuel, arabot, inbenta and many others, Julien focuses on closing the bridge between chatbots and their human counterpart to offer people a seamless experience with companies. Speaker, blogger and author, Julien wrote the “Trade Show Chronicles” in 2017 and regularly write for various magazines in France and internationally.

  • https://www.linkedin.com/in/julienrio/

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