Sales Director, Interactions
Ingo Brod is responsible for the business of Interactions in Northern Europe.
His mission is to drive Digital Transformation with Intelligent Virtual Assistants; he is an expert for AI-based Voice and Digital Assistants.
With more than 20 years of experience helping the business to better engage with their customers, he uses his expertise around automation in customer service to enable enterprises to create a transformational customer experience and increase efficiency.
Being a customer advocate and Omni-Channel evangelist, he puts a heavy focus on optimizing user experience with human-like conversations via automated voice or digital channels.
Chatbot Summit is the world's leading international event series connecting the eminent professionals and organizations who believe natural language will be the next curve in digital experiences. To date, 3 successful international conferences were held in Berlin and Tel Aviv. The conferences bring the world’s most influential brands, global technology leaders, and fast-growing startups together, who are partnering to build the best in class natural language experiences and take them to market.