Meet Your Speaker
Chris Morgan Brown
Natural Language AI , Amazon AWS
BIO

Chris Morgan Brown is a Principal Consultant for Natural Language AI in AWS Professional Services. Active in the field since 2015, Chris co-founded Snaps, a pioneering Conversational AI platform later acquired by Quiq. Chris led chatbot developments at Columbia Sportswear before becoming Lead Product Manager for Wells Fargo's retail chatbot. Since May 2021, Chris has been working at AWS, collaborating with large enterprise customers to design, launch, and optimize Conversational AI experiences across voice and chat platforms.
TRACKS
ROI & GOVERNANCE
This track explores how organizations can extract real business value from Agentic AI while ensuring responsible deployment at scale. As AI agents become core to growth strategies, leaders must evaluate ROI beyond cost savings—factoring in speed, scalability, and customer impact. At the same time, robust governance is essential to maintain trust, brand integrity, and compliance. Learn how to align innovation with enterprise control and create clear frameworks for performance and accountability.
DATA & GENAI
This track is for AI engineers, solution architects, and technical teams designing, deploying, and scaling AI systems. Explore the tools, frameworks, and architectures needed to ensure AI systems are robust, secure, and high-performing at scale.
FORMATS
WORKSHOP
Hand On Skill Development
✓ Skill Enhancement
✓ 1.5-Hour Deep Dive
✓ Guidance from 1-2 Industry Experts
✓ Hands-on Exercises (Group or Individual)
✓ Limited Seating (Maximum of 30 Pax)
