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Case-study: How Voice.AI Bots Transform Customer Service

In this quick session, Gidi Adlersberg, Product Marketing Manager at AudioCodes Voice.AI will cover the impact of Voice.AI technology and voice bots on customer service operations, quality and costs. Providing a practical, concrete glance at actual voice bot deployments, this case-study session makes a great chance to witness the dramatic industry transformation from human-only, to human-AI hybrid customer service operations – providing an innovative customer experience while reducing operational costs regularly associated with customer service all at once.

Open Plaza Talk

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