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Tuesday, June 25, 2019
Workshop
60 mins
Analysis and Design Methodologies for Conversational AI
Prof. Yi Zhang, Rulai | Thi Avrahami, Rulai
Workshop
60 mins
Top Challenges We Faced In Rolling Out The Lloyds Conversational Platform
Terry Cordeiro, Lloyds Banking Group
Workshop
60 mins
WhatsApp in the Wild : Lessons Learned from the Largest WhatsApp Enterprise Deployments in the World.
Mike Gozzo, Smooch.io
Workshop
60 mins
With an Open Heart: How BMW Chatbots Benefit from Methodological Transparency of the NLU Components
Maria Sukhareva, BMW Group
Workshop
60 mins
Best Practices for Designing Natural, Helpful Bot Dialogs for Customer Support
Greg Bennett, Salesforce
Workshop
60 mins
The Journey of Vodafone TOBi
Gemma Alvarez, Vodafone Group | Leonid Mishkind, Vodafone Group | Thomas Neumann, Vodafone Group
Workshop
60 mins
The Challenges of Raising a Family of Banking Chatbots
Annika Schroeder, UBS ; Gregg Cooke, UBS
Workshop
60 mins
Staples’ “Easy Button” Case Study: How To Simplify Shopping Experience By Creating AI Assistant Using IBM Watson
Uri Hayik, IBM; Tal Neaman, IBM
Workshop
60 mins
35k Customer Engagements per Day! Strategies & Tactics for Creating Engaging Chatbots
Akemi Tsunagawa, BeSpoke
Workshop
60 mins
Advanced Conversation Design for Chatbots and Voice Assistants
Hans Van Dam, Robocopy
Workshop
60 mins
Top Challenges Consumer Brands Are Facing When Rolling Out Conversational Experiences
Yoav Barel, Chatbot Summit
Workshop
60 mins
Advanced Conversation Design for Chatbots and Voice Assistants
Hans Van Dam, Robocopy
Workshop
60 mins
Units of Conversation - A View To Open Standard for Defining Part of a Conversation
Yochay Kiriaty, Microsoft
