Conversational Finance: Leverage company Data to Build successful Conversational Solutions in the finance industry
Financial organizations have been at the forefront of building successful Conversational AI assistants to support and improve their customer experience.
Correctly leveraging company data is one of the key elements for any successful project and Conversational AI projects in particular.
In this panel, our Conversational AI experts from world's largest financial organizations will discuss the importance of company data in successful Conversational AI projects, the challenges and how to overcome them as well as practical guidance and best practices on the topic
14:30 - 15:00
Lead Architect - KATE, ČSOB
With over 18 years of experience in IT working for companies both small and enterprise size, I`ve spent the last 3 years as the lead enterprise architect for KATE - ČSOB`s virtual assistant. In this role I was responsible for formulating the product vision and making sure that both the technologies and the culture of our company is at the right level to allow us to deliver a data driven virtual assistant.
Conversational AI Chapter Lead, OP Financial Group