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Chatbot Summit Is Arriving from Berlin to Amsterdam 🇳🇱 for the First Time ! 11th Global Edition | Mastering Agentic AI Together @Agentiq World | Established 2016

AGENTIC AI

MASTERING TOGETHER

EST. 2016 WELCOME TO OUR 11TH EDITION & FIRST TIME IN THE NETHERLANDS

THU, OCT 30, 2025

AMSTERDAM CITY CENTRE

PROUDLY MASTERING TOGETHER WITH

CORE TRACKS

CX & AGENTIC COMMERCE

Discover How Agentic AI Transforms Customer Experiences Across the Journey: From Marketing to Commerce

BUSINESS (MKB+ 🇳🇱)

Empowering Dutch Executives to Unlock AI’s Potential, Tailored for MKB+ and Family Businesses. AI Use It Or Lose It.

PRODUCT & DESGIN

Explore how to define and design enterprise-grade Agentic AI experiences over Chat & Voice.

AI SECURITY & GOVERNANCE

Securing AI Agents: Balancing Innovation, Risk, and Compliance

GENAI & DATA

Explore tools, frameworks, and architectures for building secure, scalable, high-performance AI systems.

HIGHLIGHTED SESSIONS

Contact Center

Roundtable

Contact Center

Contact Center

Human & Machine; together they write the future

AI Security

Roundtable

AI Security

AI Security

The Breakthrough Benchmark: How Bias Creates Cost and Friction in Financial Chatbots

GenAI & Data

Workshop

GenAI & Data

GenAI & Data

From Strategy to Automation: AI Agents & n8n for Business Leaders - Part II

AI Security

Workshop

AI Security

AI Security

LLM as a Judge: Strategies & Tactics

CX

Masterclass

CX

CX

Twists and Layers: How AI Agents Spice Up Conversational AI

CX

Masterclass

CX

CX

How Agentic AI Transforms Customer Experience: From Technological Evolution to Practical Tips

GenAI & Data

Workshop

GenAI & Data

GenAI & Data

From Strategy to Automation: AI Agents & n8n for Business Leaders - Part I

E-Commerce

Roundtable

E-Commerce

E-Commerce

How Agentic AI transforms (E)-Commerce

AI Security

Workshop

AI Security

AI Security

Securing AI agents through continuous Red Teaming

GenAI & Data

Masterclass

GenAI & Data

GenAI & Data

Beyond the Demo: Turning Gen AI Hype into Enterprise Reality at KPN

Product & UX

Masterclass

Product & UX

Product & UX

From Chat to Voice: Building the Next Generation of AI Interactions

Product & UX

Workshop

Product & UX

Product & UX

From Support Chatbot to Agentic Commerce: On’s Evolution Journey

OUR SPEAKERS

Kornelia Papp

Kornelia Papp

Head of Conversational AI & Automation, Zurich Insurance Group

Aura Hita Losa

Aura Hita Losa

Lead Conversational AI, On AG

Eline Sijtsma-van Aken

Eline Sijtsma-van Aken

CDO & Co-Owner, RIFF Digital

Moran Beladev

Moran Beladev

Senior ML Manager, Booking.com

Carla Canino

Carla Canino

CEO and Founder, Kindlee AI

Rafael Pierre

Rafael Pierre

Founder, Principal AI Engineer, weet.ai

Rakesh Doddamane

Rakesh Doddamane

Leader, Gen AI & User Experience, Philips

Tom Spoor

Tom Spoor

CIO & Founder, OMB Digital

Lisa Chiang

Lisa Chiang

Operating Manager, Cephalgo

Maria Tanasa

Maria Tanasa

Gen AI Bot Builder, ING

Frank Ebbers

Frank Ebbers

Data Scientist, ING

Leander Zapheriou

Leander Zapheriou

GTM, Elevenlabs

Alex Combessie

Alex Combessie

CEO & Co-Founder, Giskard AI

Mark Wessel

Mark Wessel

Product Manager Digital / Voice Assistant & Gen AI, KPN

Christian Voigt

Christian Voigt

CEO, Avanai

Saskia Dekkers

Saskia Dekkers

Lead AI Specialists, CM.com

Thomas Neumann

Thomas Neumann

Global Lead on Conversational AI, Vodafone

Caspar Fraiture

Caspar Fraiture

Vice President, OMB Digital

Olaf Wallaart

Olaf Wallaart

Lead Data Science, CM.com

Yoav Barel

Yoav Barel

Founder & Chair, Chatbot Summit

Rutger de Ruiter

Rutger de Ruiter

Head of Product Engage, CM.com

Chris den Arend

Chris den Arend

Solution Architect, Rabobank

Raphael Cohen

Raphael Cohen

Founder and CEO, moojo.id

Aemal Sayer

Aemal Sayer

Co-Founder & CTO, Avanai

Paul Joustra

Paul Joustra

SVP Digital Transformation & Gen-AI Innovation, Teleperformance

Dries Leclercq

Dries Leclercq

Expert Lead Chatbot Building, ING

Jan Zubíček

Jan Zubíček

AI Business Strategist, ČSOB

Jan Stober

Jan Stober

Conversational AI Design Lead, ČSOB

Gabriel Ceicoschi

Gabriel Ceicoschi

Sr. Developer HALO, CM.com

AI Roundtable Captain

AI Roundtable Captain

KEY TOPICS

PARTICIPATING COMPANIES

MEET OUR SPONSORS

GetVocal

Revolutionizing Customer Interactions with Conversational Control
GetVocal AI transforms customer conversations with precision and control. Our hybrid approach combines predefined conversational graphs with AI that adapts on the fly, ensuring accurate and seamless dialogues. Unlike standard solutions, our AI excels in complex scenarios, learning and improving with each call to achieve expert-level performance. Whether qualifying leads or managing customer success, GetVocal provides unmatched transparency through in-depth conversational analysis. With our human-piloted AI agents, businesses experience continuous improvement and scalability, reducing operational burdens while driving results.

CM.com

DIAMOND

CM.com is a global leader in AI-powered Customer Engagement solutions, offering one platform to connect with consumers. At its core is HALO, our Agentic AI platform. HALO delivers hyper-personalized, conversational experiences at scale, seamlessly integrating with systems to optimize customer journeys, boost conversions, and enhance satisfaction. From marketing to customer service, operations and more, HALO empowers businesses to exceed customer expectations while driving efficiency and growth in a fast-paced digital world.

ElevenLabs

PLATINUM

ElevenLabs is a research-driven AI company creating the most realistic, versatile, and contextually aware voices in the world. Our technology generates speech that feels natural, unlocking new possibilities for human-computer interaction across entertainment, education, accessibility, and customer experience.

moojo.id

PLATINUM

moojo.id bridges the trust gap in brand-consumer engagement by enabling private yet verifiable consumer-owned profiles. Adopted by brands like Porsche and Starbucks, it powers AI agents for transparent, optimized, privacy-first commerce.

Avanai

GOLD

Avanai helps enterprises reimagine work with AI agents and automation that deliver measurable results, not surprises. We design, build, and run enterprise-grade AI agents and automated workflows tailored to your business, accelerating decision-making, cutting costs, ensuring compliance, and unlocking 100% ROI potential in the first year. From strategy to execution to adoption, we partner with you at every stage of your AI journey.

Giskard AI

GOLD

Giskard helps you secure your AI agents through our comprehensive testing system that combines hallucination detection, security scanning, and cybersecurity watch. Our platform ensures continuous protection by adapting to emerging threats, alerting you instantly when new AI vulnerabilities arise. We enable collaboration between technical and business teams and provide independent, expert validation for confident AI deployment.

OMB Digital

SILVER

OMB Digital helps companies accelerate sales and recruitment with its AI Sales & Recruitment Framework, designed to deliver results every week—not weeks later. By automating key processes like LinkedIn AI outreach, lead and candidate summaries, AI voice recording, Voice Agents, and chatbots, OMB Digital ensures more meetings, better follow-ups, and faster access to the right people. The result is a more effective, efficient, and profitable process that creates a smoother experience for both businesses and candidates.

Milestone Consult

SILVER

Since our founding in 1989, we have been driving the digitalization of business processes as an established consulting partner in software development and data analytics. Today, we go beyond traditional automation and empower medium-sized and large enterprises with Agentic AI Solutions that actively collaborate with users, adapt dynamically to context, and deliver measurable business value.

With large language models setting new benchmarks for natural language interaction, we design solutions that transform static Q&A bots into intelligent assistants or build intelligent assistants from the ground up. Most recently, we delivered the first global AI-powered product advisory bot for a DAX-listed client, pioneering a new era of customer engagement.

NEXT EDITION

Embarking on this exciting journey of growth together!

Learn

Participate in Applied Agentic AI Workshops. Participate in roundtables and attend inspiring keynotes and panels. Gain practical skills, knowledge, and insights from top industry experts and peers. 

Connect

Connect with like-minded AI professionals excited about the latest , build relationships and partnerships, schedule 1:1 meetings with potential clients or partners, and expand your professional network!

Collaborate

Position yourself as a thought leader in the Conversational & Generative AI community. Create long lasting relationships and leverage the event to advance your career and develop new partnerships.

SESSION FORMATS

HORIZON

Multi-Expert Short Formats

✓ 1.5 Hours of Various Short Sessions

✓ 4-6 Industry Experts 

✓ Keynotes, Success Stories, Demos, Panels
✓ Roundtable Discussions
✓ Interactive Audience-Led Q&A 

ROUNDTABLE DISCUSSIONS

Peer-to-Peer Exchange

✓ 30-Minute Thematic Discussions

✓ 10–12 Handpicked Participants per Table

✓ Guided by a Facilitator or Industry Expert

✓ Actionable Takeaways & Shared Best Practices

✓ Chatham House Rule to Encourage Open Exchange

✓ No Recordings Allowed

MASTERCLASS

Single-Expert Deep-Dive

✓ Deep Dive into a Specific Topic
✓ Thought Provoking
✓ 30 Minutes Keynote
✓ 15 Minutes Q&A
✓ Interactive Audience-Led Q&A

WORKSHOP

Hand On Skill Development

✓ Skill Enhancement

✓ 1.5-Hour Deep Dive

✓ Guidance from 1-2 Industry Experts

✓ Hands-on Exercises (Group or Individual)

✓ Limited Seating (Maximum of 30 Pax)

Throwback from Our Past Events

"I talked with a lot of enterprises and it inspired me to startup my own company"

Max Ahrens, PhD.

PhD in AI, Oxford; Founder MAIHEM

NETWORKING & FUN

RECEPTION EVENT

Celebrate Connections in Style Together

✓ Enjoy a relaxed atmosphere designed for meaningful connections.

✓ Meet attendees from diverse industries over cocktails and beers.

✓ Network with key speakers and influencers in an exclusive setting.

✓ Celebrate the event's milestones with music and entertainment.

PEER NETWORKING

Connect Deeply, Share Meaningful Insights

✓ Engage in curated discussions with industry leaders and peers.

✓ Share insights and experiences in an intimate, interactive setting.

✓ Expand your professional network with like-minded individuals.

✓ Discover new opportunities for collaboration and innovation.

CO-WORKING

Collaborate, Innovate, Get Things Done

✓ Work alongside professionals in a collaborative, energized environment.

✓ Access a dedicated space to brainstorm ideas and share feedback.

✓ Utilize on-site resources for seamless productivity.

✓ Build connections while co-creating solutions with your peers.

HAPPY HOUR

Relax, Recharge, Build New Bonds

✓ Unwind with fellow attendees over drinks and light bites.

✓ Foster organic conversations in a casual, friendly atmosphere.

✓ Build connections through fun icebreakers and group discussions.

✓ Strengthen professional relationships in a laid-back setting.

MÖVENPICK HOTEL

AMSTERDAM CITY CENTER

OCTOBER 30, 2025

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