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Enlightened with AI: Understanding and Prioritizing Smarter Automation Using Voice and Digital Interaction Data
To be published soon
14:00 - 14:30
VP of Digital & Analytics, International, NICE
Richard leads the Digital, AI & Analytics business across NICE International. Focused on digital transformation using data and AI to accelerate time to value and success, Richard is passionate in helping brands understand the opportunities available in driving incremental sales, reducing operational costs and improving customer and agent satisfaction.
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