Harmonizing Diversity: Navigating Multi-Market Bot Development Challenges for Quality and Speed
The birth of the Global TOBi Platform was driven by the need to meet the requirements of a community comprising over 100 bot designers across Europe and Africa. After five years, the platform now manages 40 million conversations every month across 15 different countries.
In today's keynote, Daniele Casulli will guide us through the challenges and the evolution of the Global TOBi Platform, starting from its early days, progressing through expansions across various channels (including 3rd-party messaging apps and voice), and culminating in the integration of Generative AI.
15:00 - 15:30
Principal Solution Architect, Vodafone Group