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Keynote

Putting the Conversation Back Into Banking: A Story of Smart Machines and Smart People

Join Terry Cordeiro, Head of Product at Lloyds Banking group, as he walks you through the use of Conversation in the Banking Industry. He will dive deep into the power of messaging, importance of conversational design and provide tips on how to get started, how to scale across the enterprise and drive value to transform your business through specific use cases.

June 26

10 mins

Location

Terry Cordeiro

Terry Cordeiro

Head of Claims Digital, Hastings Direct

Copy of BRN19 Logos for company page- 45

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