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11:30 - 13:00

Horizon Highlights

Applying GenAI for Enterprises Across Industries: Risks, Strategies, and Transformative Engagement

Applied GenAI
Ethics in AI
Enterprises

Frank Giroux

Henry Jammes

Maria Zervou

Nicolle Merrill

Manoj Keshavaprakash

Jannik Malte Meissner

About This Horizon

In the GenAI era, enterprises are at a crossroads of innovation, customer engagement, and regulatory compliance. The session addresses this pivotal juncture, providing insights into leveraging GenAI to transform business operations and customer experiences within the bounds of regulatory frameworks. It highlights strategic approaches for implementing GenAI solutions that enhance operational efficiency and customer interaction, while adhering to compliance and data privacy standards. Attendees will gain a comprehensive understanding of practical, forward-looking strategies to integrate GenAI responsibly, ensuring their enterprises not only navigate the complexities of today's regulatory environment but also seize competitive advantage and drive sustainable growth.

Time & Place

March 20, 2024

11:30 - 13:00

The Ritz-Cartlon Berlin

Grand Ballroom II and III

20 Roundtable Seating of 6

120 Seats

Horizon Sessions

Integrating Generative AI into the digital strategy of SCM

Frank Giroux

Manager Digital Transformation, Bayer

Frank Giroux is the Manager of Digital Transformation in SCM Pharma at Bayer Pharma, where he specializes in driving innovation through chatbot and large language model (LLM) applications. With eight years of experience in digital transformation and a decade managing product supply IT projects, Frank combines technical expertise with a passion for modernizing supply chain processes.

An industrial engineer with roots in Berlin and Toulouse, Frank earned the SCM Management Award for his groundbreaking 2017 Supply Chain Breakthrough project. As a recognized speaker on digital transformation, AI, and innovation methods, he continues to share insights and shape the future of AI-driven solutions in the pharmaceutical industry.

Building Powerful Virtual Agents with CoPilot Studio

Henry Jammes

Microsoft Copilot Studio Principal PM, Microsoft

Henry leads Microsoft Copilot Studio Customer Advisory Team. His expertise in low-code conversational AI platforms is unparalleled, enabling businesses to quickly develop intelligent bots using generative AI. Follow Henry on LinkedIn for the latest insights on Microsoft’s conversational and generative AI announcements, and transformative stories about low-code solutions.

Leveraging Tuned Language Models to Build Next Generation AI Assistants

Maria Zervou

Senior Specialist Solutions Architect, Databricks

Maria is a Greek-expat experiencing the London life… and weather! With a Data Science degree and a lot of curiosity about how coding and data can unlock new ways of solving problems, her journey to the data world started. Maria has worked as a Data Scientist and an ML engineer for the past 5 years, where she experienced how data actually challenges and transforms the way we think and operate.

While many are drawn to the field of GenAI, some are unaware of where the true competitive advantage lies: the ability to skillfully manipulate and refine data to construct customized models. It's no surprise that this journey comes with its fair share of obstacles, particularly concerning control, quality assurance, and cost-effectiveness. Join me as we deep dive into these complexities and provide guidelines on what to consider when building AI assistants using tuned models.

Make It Generative - What Do I Do Now?

Nicolle Merrill

Principal Conversational AI Designer, Intuit

Nicolle Merrill works at the intersection of business, AI, and design. At Intuit Nicolle works across product, design, engineering, and data science teams to build Intuit Assist, a new generative AI (GenAI)-powered assistant that will provide personalized, intelligent recommendations to help consumer and small business customers make smart financial decisions. Over the past year, Nicolle has built generative AI products, led efforts to upskill design teams for generative AI, and taught prompt engineering across Intuit.

Building Generative AI products requires a shift from traditional software development process. Learn how to adapt your process to save time and ensure your generative AI products are used and loved by your customers.

Shaping The Future of In-Car Virtual Assistants Using GenAI

Manoj Keshavaprakash

Speech Platform Engineering Manager, MBition (Mercedes-Benz Innovation Lab)

I'm Manoj, Engineering Manager for MBUX Voice Assistant (#HeyMercedes) at MBition. I take care of E2E development, Integration, and delivery of our latest MBUX speech software to our global Mercedes-Benz customers. I've been with Mercedes-Benz for around 6 years and I come with extensive experience in software development, product/program management, and Engineering leadership.

In the evolving landscape of advanced technology, Mercedes-Benz stands at the forefront of embracing Generative AI, a pivotal advancement shaping the future. We have embraced this journey early on, driven by our dedication to delivering unparalleled experiences to our valued customers. Our commitment to excellence culminates in the creation of the Mercedes Virtual Assistant, a sophisticated platform designed to capitalize on the vast potential of this technological landscape.
The Mercedes Virtual Assistant represents a culmination of our efforts to seamlessly integrate cutting-edge technology into every aspect of the customer experience. By harnessing the power of Generative AI, we have empowered our customers with unprecedented convenience and efficiency. With a simple prompt of ' #HeyMercedes', our customers gain instant access to a wealth of resources and assistance, tailored precisely to their needs and preferences.
Through continuous innovation and forward-thinking initiatives, we strive to redefine the standard of excellence in customer service, ensuring that every interaction with Mercedes-Benz embodies the hallmark of luxury and sophistication that defines our brand

A step beyond the bots: Building autonomous agents with Neuralfinity Gravity

Jannik Malte Meissner

Co-Founder & CEO, Neuralfinity

Jannik is a seasoned entrepreneur and technologist who has been pioneering the field of large language models for the better part of a decade. As Co-Founder and CEO of Neuralfinity, he has built an impressive breadth of expertise deploying cutting-edge LLMs at scale. With a background traversing diverse domains like cleantech, open-source, and retail analytics, Jannik brings a unique perspective on AI applications. Having co-founded multiple startups nudging the boundaries of machine learning over the years, he is now taking on the challenge of productionising LLMs efficiently and effectively at Neuralfinity.

Product demo in which we provide a walk through of an agent built to automate ESG compliance research for supply chains.

Agenda

Agenda & Activities

  • Into - 5 Mins

  • Lightning Keynotes - 10-15 Minutes Each

  • Table Discussion - 10 Minutes

  • Q&A - 20 Minutes

  • Outro - 5 Minutes

Horizon Author

Yoav Barel

Founder & Chair, Chatbot Summit

Yoav Barel is an Israeli-American technology entrepreneur, Founder and CEO of Chatbot Summit, and a Partner at Sunrize Research, with over 15 years of experience in Conversational AI and customer experience innovation. He began his career at Sun Microsystems, Oracle, and later LivePerson, where he led AI-driven customer engagement solutions.

As the driving force behind Chatbot Summit, Yoav delivers the event’s flagship State of the Bots keynote and curates its agenda, making it the leading global platform for AI innovation. A passionate advocate for Conversational and Agentic AI, as well as a quantum enthusiast, Yoav advises startups and corporations, helping them leverage AI to foster innovation and create lasting impact.
As the driving force behind Chatbot Summit, Yoav delivers the event’s flagship State of the Bots keynote and meticulously curates its agenda, establishing it as the premier global platform for AI innovation. In addition to his leadership roles, Yoav advises startups and provides strategic research services to corporations and investors, helping them harness AI to drive meaningful innovation and create lasting impact.

Horizon Moderator

Maria Zervou

Senior Specialist Solutions Architect, Databricks

Maria is a Greek-expat experiencing the London life… and weather! With a Data Science degree and a lot of curiosity about how coding and data can unlock new ways of solving problems, her journey to the data world started. Maria has worked as a Data Scientist and an ML engineer for the past 5 years, where she experienced how data actually challenges and transforms the way we think and operate.

Registration

In order to register to our workshops you must purchase a Platinum Pass. With the Pass you are eligible to select up to 4 workshops. If you are interested in attending only one workshop you may purchase the Gold Plus Pass.

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