I am an expert in Human-AI Interaction with extensive research experience through my work at the Center for Design Research at Stanford University, NASA AMES and currently leading advanced HMI R&D at Renault-Nissan Alliance Lab in Silicon Valley.
Since 2018, I have been moving the needle forward in designing a Voice First HMI for our future cars, by putting the User at the center of our R&D efforts, through the application of Design Research methods. This involves building experiences that elicit naturalistic 'human' interactions, resulting in data which is instrumental in balancing UX design, AI engineering and value generation decisions.
We are the worlds largest automotive OEM with operations in 35 countries across the globe. There are many Voice and Chatbot projects within the Renault-Nissan-Mitsubishi Alliance, with applications that touch practically every vertical in the mobility experience. We have a long way to go and hope to achieve our goals through our engagements with the larger community of UX Researchers, AI engineers and Value Creators.