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Conversational Finance: Leverage company Data to Build successful Conversational Solutions in the finance industry

Financial organizations have been at the forefront of building successful Conversational AI assistants to support and improve their customer experience.
Correctly leveraging company data is one of the key elements for any successful project and Conversational AI projects in particular.

In this panel, our Conversational AI experts from world's largest financial organizations will discuss the importance of company data in successful Conversational AI projects, the challenges and how to overcome them as well as practical guidance and best practices on the topic

Time & Place

Oct 12

14:30 - 15:00

Hearts Stage

Meet Your Intructors

Jan Zubíček

Lead Architect - KATE, ČSOB

With over 18 years of experience in IT working for companies both small and enterprise size, I`ve spent the last 3 years as the lead enterprise architect for KATE - ČSOB`s virtual assistant. In this role I was responsible for formulating the product vision and making sure that both the technologies and the culture of our company is at the right level to allow us to deliver a data driven virtual assistant.

Jaako Sävilammi

Conversational AI Chapter Lead, OP Financial Group

Jaako Sävilammi is the conversational AI growth hacker in OP. Since its initial success in pilots, OP has scaled its operations to full chatbot production. Jaako has two decades of management experience in digital service development in ICT, Retail and Finance sectors.

What To Expect

Who Is This For?


What You'll Learn & Do?

Agenda & Activities


In order to register to our workshops you must purchase a Platinum Pass. With the Pass you are eligible to select up to 4 workshops. If you are interested in attending only one workshop you may purchase the Gold Plus Pass.

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