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Opening Ceremony: State of the Bots
09:00 - 09:10
Welcome Keynote Address
Theo Blackwell
Chief Digital Officer
Greater London Authority
09:20 - 09:30
State of the Bots: Mastering the Power of Generative AI for Better Conversations
Yoav Barel
Founder & Chairman
Chatbot Summit
09:45 - 10:00
Optimizing Every Customer Interaction at one of the World’s Largest Brands
Franz Weisenburger
SVP Innovation
Deutsche Telekom
09:10 - 09:20
Fireside Chat: Role of Generative AI in the Greater London Authority
Theo Blackwell
Chief Digital Officer
Greater London Authority
09:30 - 09:45
The Amazing Story of AIMEE - from Underdog to Superhero
Kevin Lee
Chief Digital Officer, Consumer
BT Group
10:00 - 10:15
On the Verge of Seismic Change? How AI Reshapes Human Interactions with Brands
Laura Simpson
Chief Intelligence Officer
McCann Worldgroup
Breakout Sessions
Closing Ceremony
16:00 - 16:15
Startup Competition Finals
Michael Fertik
Founder, Heroic Ventures & Reputation.com
16:45 - 17:00
Startup Competition Winner Announcement and Closing Remarks
Michael Fertik
Founder, Heroic Ventures & Reputation.com
16:15 - 16:30
The Staggering Promise and Perils of Investing in Generative AI — and What Needs to be Done Now
Michael Fertik
Founder, Heroic Ventures & Reputation.com
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