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WORKSHOPS PROGRAM
SCHEDULE & AGENDA
TUESDAY, MARCH 19, 2024

Step into the realm of Our Engaging Learning Day! 

Step into the realm of Our Engaging Learning Day! 

Immerse yourself in meticulously crafted sessions, where 1.5 hours of deep-dive workshops await, promising an intimate, interactive, and exclusive learning experience with limited seating.


Choose from a menu of 8 workshops and personalize your day by selecting up to 4 individual sessions.
 

Step into the realm of Our Engaging Learning Day! 

Immerse yourself in meticulously crafted sessions, where 1.5 hours of deep-dive workshops await, promising an intimate, interactive, and exclusive learning experience with only 24 seats per session!

 

Enhance your day with refreshing coffee breaks, indulge in a diverse buffet lunch, and culminate with a relaxed happy hour for enriching peer networking.

08:30 - 09:30

Coffee & Registration

09:30 - 11:00

First Workshop Slot

11:00 - 11:30

Coffee & Pastries

11:30 - 13:00

Second Workshop Slot

13:00 - 14:00

Lunch Break & Networking

14:00 - 15:30

Third Workshop Slot

15:30 - 16:00

Coffee & Pastries

16:00 - 17:30

Fourth Workshop Slot

17:30 - 18:30

Happy Hour & Networking

Sessions

09:30 - 11:00

Salon Bellevue

Designing Next-Gen AI Assistants with On AG: Combining Generative AI with Conversational Flows

Aura Hita Losa

Aura Hita Losa

CX Automations Specialist

Clara Rizzo

Clara Rizzo

Global Customer Service Project Specialist

09:30 - 11:00

Salon Tiergarten

Ethical Prompt Engineering for Responsible AI

Julie Wall, PhD.

Julie Wall, PhD.

Professor of AI & Advanced Computing

11:30 - 13:00

Salon Bellevue

Embrace low-code generative AI to revolutionize chatbot development with Microsoft Copilot Studio

Henry Jammes

Henry Jammes

Microsoft Copilot Studio Principal PM

11:30 - 13:00

Salon Bellevue

Success and Challenges in Leveraging GenAI: First Learnings from Vodafone's Journey

Thomas Neumann

Thomas Neumann

Global Lead on Conversational AI

14:00 - 15:30

Salon Tiergarten

Leveraging Multiple Large Language Models to Build a GenAI Center of Excellence

Chris Morgan Brown

Chris Morgan Brown

Natural Language AI

14:00 - 15:30

Salon Bellevue

Life beyond ChatGPT: From RAG to Tuned Language Models

Maria Zervou

Maria Zervou

Senior Specialist Solutions Architect

16:00 - 17:30

Salon Tiergarten

Deep GenAI Insights: Mastering Modular and Open Source Techniques for Unstructured Data Analysis

Juan Martin Maglione

Juan Martin Maglione

Global Gen AI Expert

Marc Puig

Marc Puig

Lead Software Architect - GenAI Specialist

16:00 - 17:30

Salon Tiergarten

Strategic Implementation and Risk Management: Deploying Generative AI in Large Corporates

Mark Wessel

Mark Wessel

Product Lead Digital Channels & Digital Assistant

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