About This Horizon
State of the Bots: The Dawn of Natural Language Operating Systems and the Impact on Our Daily Lives, created by Yoav Barel, offers a glimpse into how Large Language Models (LLMs) are changing the way we interact with technology. This Horizon session explores how these smart systems are becoming part of everyday technology, from phones to cars, and what that means for users and businesses. We'll look at how these systems understand and talk back to us, how they can be fair to everyone, and how they keep our information safe. While we consider their growing role in gadgets and machines, especially in cars, we'll understand how they might change our future. Attendees will learn about the exciting possibilities LLMs bring and the important issues we need to think about as they become a bigger part of our lives.
Time & Place
March 20, 2024
09:30 - 11:00
The Ritz-Cartlon Berlin
Grand Ballroom II and III
20 Roundtable Seating of 6
120 Seats
Horizon Sessions
Opening Horizon Address
Larissa Holzki
Artificial Intelligence Team Lead and Reporter, Handelsblatt
Larissa Holzki is one of the most distinguished tech reporters in Germany. Under her leadership, the German business daily Handelsblatt established a new Artificial Intelligence team. The team's weekly newsletter "Handelsblatt KI-Briefing" has attracted more than 150,000 subscribers after five months. Larissa also co-authored "Inside AI - How Artificial Intelligence and Its Pioneers Are Revolutionizing Our Lives and Work," published by Herder Verlag.
The Dawn of Natural Language Operating
Systems
Yoav Barel
Founder & Managing Partner, Chatbot Summit
Yoav Barel is the Founder and CEO of Chatbot Summit and a Partner at Sunrize Research. He is a seasoned tech executive with senior positions at Sun Microsystems, Oracle, and LivePerson, where he pioneered customer experience innovations. Yoav believes that conversational experiences powered by Generative AI (Chatbots) will dominate how we interact with technology and businesses. He also advises startups and provides research services to corporations and investors.
Join Yoav Barel for a captivating talk on "State of the Bots: The Dawn of Natural Language Operating Systems and their Impact on Our Daily Lives." This session will explore the transformative role of AI and bots in enhancing daily interactions and operations. Discover the competitive advantages these technologies offer, from the "Bots Right to Win" to navigating the "Sunrise AI Adoption Curve." Uncover the latest trends that are shaping the future of AI and how they are integrated into our lives. Yoav will also share his vision for the personal AI market, emphasizing the need for building trust through the Honesty & Accountability Model. This presentation aims to offer insights into the current state and future potential of AI, underlining its significance in creating more intuitive, efficient, and personalized experiences.
On Our Way to a Billion Conversations with Vodafone TOBi
Thomas Neumann
Global Lead on Conversational AI, Vodafone
Thomas Neumann is passionate about using new technologies to enhance customer experiences, focusing on digital channels to generate the "wow" effect. A driving force behind the global chatbot and voice assistant solutions, Thomas is fascinated by innovations in the field, recognizing their potential to boost NPS and customer satisfaction. Drawing from over 15 years of experience in the mobile industry, Thomas combines his international experience, diverse roles, and strong interpersonal skills to navigate various business circles and tackle the transition from the app world to the conversational world.
Join Thomas at the Chatbot Summit in Berlin as he unveils the compelling journey of Vodafone's TOBi chatbot. Over the past seven years, we've meticulously crafted and evolved TOBi, integrating multiple NLUs, diverse vendors, and cutting-edge cognitive services while maintaining full control in-house. Now, with the infusion of GenAI technology, we're poised to transcend boundaries and set a new milestone: 1 billion conversations. Discover how we navigated challenges, embraced innovation, and strategically advanced towards our ambitious goal. Don't miss this exclusive insight into our quest for conversational excellence – a story sure to inspire and captivate audiences worldwide.
Beyond Words: An Investor's Perspective on the Future of Natural Language AI
Nils Seele
Partner LEA Partners, Board Member Aleph Alpha
Building, investing and leveraging deep tech companies for more than 6 years
The Future of GenAI in Personal Banking
Arjun Patel
Director of Product, N26
Experienced product leader from London but currently based in Barcelona (having arrived via Hong Kong and Berlin!). Has worked across several industries: Banking, Insurance, Telco, Travel and Gaming in predominantly high volume B2C digital roles.
Currently managing Banking Foundations at N26 which covers all customer identity topics, customer support and internal tools for operations staff.
With many tech companies setting goals around reaching profitability over growth as was previously the case, N26 has been investigating the highest value use cases for GenAI and prioritising them for maximum benefit within Retail Banking.
Let's take a look at what has been worked on and what is in flight for 2024 and beyond. I’ll take you at a high level through the process N26 took to identify opportunities and then build a prioritised list of topics that include preventing fraudsters from onboarding, detecting bad actions on the platform, understanding the behaviour of our customers better, helping staff with decisioning in operations, content writing and more.
Leveraging the Power of Developers to Build the Next Generation of GenAI Assistants
Sead Ahmetovic
CEO & Co-Founder, WeAreDevelopers
Sead Ahmetović, CEO and Co-founder of WeAreDevelopers, leads his team on the mission of empowering tech talents and accelerating their careers. WeAreDevelopers runs Europe's leading career platform for developers and gained global recognition as host of the WeAreDevelopers World Congress. This event regularly features global tech industry superstars such as Steve Wozniak, Sir Tim Berners-Lee, Brenda and John Romero, Angie Jones, Joel Spolsky, Garry Kasparov, and hundreds more, establishing it as the world's flagship event for developers and tech leaders.
Sead’s track record includes founding multiple successful businesses and advising leading firms such as Microsoft, Google, Volkswagen, IBM, Accenture, and EY, as well as serving as a consultant for the United Nations Development Programme.
Most recently, Sead was honored as one of the 'Top 40 under 40' entrepreneurs by the leading German business magazine, Capital, an award for outstanding individuals from politics, business and society.
Generative AI is transforming our world, reshaping how we work, live, and interact with technology and each other. As we enter a new digital era, developers are at the forefront of this transformation, using their skills to create sophisticated AI assistants integral to our daily lives and work. This presentation offers a glimpse into the current state and future possibilities of developing more advanced, intuitive, and ethical GenAI assistants.
Agenda
Agenda & Activities
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Into - 5 Mins
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Lightning Keynotes - 10-15 Minutes Each
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Table Discussion - 10 Minutes
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Q&A - 20 Minutes
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Outro - 5 Minutes
Horizon Author
Yoav Barel
Founder & Managing Partner, Chatbot Summit
Yoav Barel is the Founder and CEO of Chatbot Summit and a Partner at Sunrize Research. He is a seasoned tech executive with senior positions at Sun Microsystems, Oracle, and LivePerson, where he pioneered customer experience innovations. Yoav believes that conversational experiences powered by Generative AI (Chatbots) will dominate how we interact with technology and businesses. He also advises startups and provides research services to corporations and investors.
Horizon Moderator
Larissa Holzki
Artificial Intelligence Team Lead and Reporter, Handelsblatt
Larissa Holzki is one of the most distinguished tech reporters in Germany. Under her leadership, the German business daily Handelsblatt established a new Artificial Intelligence team. The team's weekly newsletter "Handelsblatt KI-Briefing" has attracted more than 150,000 subscribers after five months. Larissa also co-authored "Inside AI - How Artificial Intelligence and Its Pioneers Are Revolutionizing Our Lives and Work," published by Herder Verlag.