"When chatbots took off, businesses became super excited. They started to apply them to be in line with the newest trends. But that has changed. Bots are no longer a cool innovation; they are a must that lets brands meet changing users’ expectations. However, that doesn’t mean chatbots stopped evolving — quite the opposite. As we are great chatbot believers, we decided to join other AI makers at the 5th Chatbot Summit to exchange our knowledge and find out what the chatbot world is up to."