BIO

Clara Rizzo is a Global Customer Service Project Specialist at On, where she drives transformative AI and automation solutions for customer service teams across EMEA, NA, and APAC regions. Passionate about enhancing customer service experiences, Clara excels in understanding the unique needs of diverse teams and shaping automation strategies that align with customer experience goals.
With a strong focus on innovation, process optimization, and stakeholder collaboration, Clara is dedicated to delivering impactful solutions that improve efficiency and drive business growth. Her expertise in AI automation, project management, and team leadership makes her a valuable force in revolutionizing customer service processes on a global scale.
TRACKS
Data & GenAI
This track is for AI engineers, solution architects, and technical teams designing, deploying, and scaling AI systems. Explore the tools, frameworks, and architectures needed to ensure AI systems are robust, secure, and high-performing at scale.
Product & Design
This track is for product leaders, designers, and innovators building the next generation of AI systems. Learn how to create seamless, human-centered products that harness AI and data to deliver intuitive, scalable, and personalized experiences that people love.
FORMATS
ASK ME ANYTHING
Open Q&A with Our Speakers
✓ 45 Minutes with Select Speakers
✓ Open & Freestyle Audience Led Q&A
✓ 1-2 Speakers
✓ Limited Seating (30 Max)
✓ No Phones or Recordings Allowed

MASTERCLASS
Single-Expert Deep-Dive
✓ Deep Dive into a Specific Topic
✓ Thought Provoking
✓ 30 Minutes Keynote
✓ 15 Minutes Q&A
✓ Interactive Audience-Led Q&A

WORKSHOP
Hand On Skill Development
✓ Skill Enhancement
✓ 1.5-Hour Deep Dive
✓ Guidance from 1-2 Industry Experts
✓ Hands-on Exercises (Group or Individual)
✓ Limited Seating (Maximum of 30 Pax)
