Impactful Development: Impact and Challenges of LLM & Generative AI on Enterprise Conversational AI projects
To be published
Time & Place
Oct 12
11:30 - 12:00
Hearts Stage
Meet Your Intructors
Toni Kitaka
Conversational AI Product Lead, JPMorgan
Product Lead for Conversational AI at JP Morgan, responsible for driving digitization of the organizations conversations at scale. Enabling teams firmwide to build chatbot and "chatbot like" solutions for internal and external use cases. Partnering with them to develop as well as providing centralized tools and services to accelerate time to market. Driving a vision to democratize the Conversational AI landscape and leading the platform strategy that empowers our employees to change the way we do business regardless of their technical knowledge.
Alexander Schmitt
Head of Speech Technology #HeyMercedes, Mercedes-Benz
Alexander Schmitt has over 15 years of experience in Voice Assistants, Voice AI research, and product development. He began his career at the University of Ulm, joining Germany’s first spoken dialog system research lab in 2007, where he pursued a PhD on AI-driven Speech Dialog Systems in collaboration with New York-based SpeechCycle Inc.
In 2012, Alex joined Mercedes-Benz, contributing to research, advanced engineering, and product development for next-generation in-car voice assistants and emotion AI. A prolific author, Alex has published over 60 international papers in voice assistant-related fields. He currently leads the development of the next-gen #HeyMercedes Voice Assistant, working with a talented team of software developers, data scientists, and product owners to push the boundaries of conversational AI.