Abstract
Enterprise adoption of voice AI technologies creates significant regulatory exposure, with GDPR fines reaching hundreds of millions and telecommunications violations carrying penalties of $500-$6,000 per illegal call. Compliance teams need specialized expertise to evaluate voice AI systems across complex international regulatory frameworks without risking costly violations.
This session demonstrates how professional compliance certification enables enterprises to adopt voice AI innovation while avoiding regulatory penalties. Drawing from Cephalgo's proven expertise in healthcare AI regulatory frameworks and global compliance requirements including US TCPA, DNC, and PCI DSS, we'll explore how expert certification provides the regulatory analysis needed to deploy voice AI without fine exposure. Attendees will discover critical compliance considerations, professional evaluation approaches, and certification strategies that enable confident voice AI adoption while protecting organizations from regulatory penalties. This session equips compliance teams with insights into obtaining professional regulatory expertise for risk-free voice AI deployment.
Topics To Be Covered
Regulatory Fine Prevention – Avoid costly voice AI violations
GDPR Compliance Certification – Prevent privacy regulation penalties
EU AI Act Risk Management – Manage AI compliance risks
Global Regulatory Protection – Prevent TCPA & international violations
Certification Value – Expert validation for deployment confidence
Perfect For
Compliance Managers responsible for avoiding regulatory fines while enabling AI innovation
Legal Teams managing regulatory risk and preventing costly compliance violations
IT Directors implementing voice AI systems while maintaining regulatory compliance
Business Leaders seeking voice AI adoption without regulatory penalty exposure
Risk Professionals preventing regulatory violations and managing compliance liability
Meet Your Roundtable Captain
Lisa Chiang
Operating Manager, Cephalgo
Lisa Chiang, PhD in Physics, is co-founder of Cephalgo, where she leads EU project focused on conversational AI regulation and compliance. With experience as Head of Product for medical devices and leading chatbot development for mental health applications, Lisa brings expertise in both technical development and regulatory requirements.
She has worked on implementing chatbots across markets, identifying critical gaps in GDPR, PCI DSS, TCPA, and EU AI Act compliance. Drawing from this experience, her team creates automated testing and monitoring tools for chatbot compliance, bridging the gap between technical capabilities and regulatory requirements.
ADDITIONAL INFORMATION
Time & Place
October 30, 2025
12:00 - 12:45
Secure your seat – registration required.
Notes
✓ Chatham House Rule to Encourage Open Exchange
✓ No Recordings Allowed
✓ You Must Book This Session to Participate
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