Accelerating Conversational A.I. At BestBuy Featuring Rich Hultman
Time & Duration
About the Event
Join us in our next show for a captivating conversation between Rich Hultman, Senior Manager, Services UX & Product at Best Buy and Yoav Barel, founder and CEO at Chatbot Summit as they discuss how Rich and his team are accelerating Conversational A.I. at one of U.S. largest retailers, BestBuy, what are the current successful applications of it during the COVID-19 crisis and what are the opportunities and trends moving forward.
Time: The event will take place on May 12th 07:30AM Central time / 1:30 PM UK TIME / 2:30 PM GERMANY TIME / 3:30 PM ISRAEL TIME
About Rich Hultman:
Rich is a Product and UX professional with over 20 years leading the design and implementation of online experiences for some of the world’s top brands including Best Buy, Target, General Electric, Thomson Reuters, Motorola, McGraw-Hill and Sprint. He currently leads Best Buy’s UX Services Team increasing online revenue through user experiences such as chat, scheduling, service estimators, product configurators and self-serve repair. Many of his projects originate from Best Buy’s Strategic Growth Office and have had a significant impact on Best Buy’s evolution and growth in the services sector.
About Yoav Barel:
Yoav Barel, Founder & CEO of Chatbot Summit, is an Israeli tech entrepreneur, who’s held senior product, strategy and business positions at Sun Microsystems, Oracle, and LivePerson. Yoav has been pioneering digital experience for the past two decades - from the early days of Mobile Java, to Apps, and now Bots. Yoav, like many others, is convinced that conversational experiences powered by artificial intelligence (aka Chatbots) are going to take the realm from Apps to dominate the way we interact with technology. In addition to leading Chatbot Summit, Yoav helps in advancing conversational experiences by providing strategy consulting to leading brands, mentors innovative startups in the market and educates organizations through keynotes and private workshops
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