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Thu, Nov 26
How Agentic AI Transforms Customer Experience: From Technological Evolution to Practical Tips
Agentic AI is revolutionizing the way we work, introducing digital colleagues that transform customer experiences and internal operations. These scalable, autonomous AI Agents take over repetitive tasks, empowering employees to focus on more meaningful and creative work - making processes smarter, faster, and more enjoyable.
In this masterclass, Rutger, our Head of Technology, will guide you through the evolution of Agentic AI, from its current impact to its future potential. Through real-world use cases and forward-looking insights, he’ll explore how this groundbreaking technology is shaping marketing, service, and operations. Discover how human creativity and AI innovation will continue to redefine the future of retail.
10:15 - 10:30
Location

Rutger de Ruiter
Head of Product Engage
About
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