The goal of this workshop is to learn user-centered design methods for conversation design for AI and a practical process for applying these methods to building or improving your own chatbot. You will learn user, task and system centric design methods for analyzing and gathering task requirements, designing conversational flows, design user experience and helpful dialog (including personality, emotion, social, and ethical implications of affective computing). We will also delve into the differences between design for voice assistants versus text chatbots.