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June 25
Workshop
Analysis and Design Methodologies for Conversational AI
The goal of this workshop is to learn user-centered design methods for conversation design for AI and a practical process for applying these methods to building or improving your own chatbot. You will learn user, task and system centric design methods for analyzing and gathering task requirements, designing conversational flows, design user experience and helpful dialog (including personality, emotion, social, and ethical implications of affective computing). We will also delve into the differences between design for voice assistants versus text chatbots.
Location
Thi Avrahami
AI Experience Engineer
Thi Avrahami is a Senior AI Experience Engineer at Rulai, a Silicon Valley startup providing enterprise-level chatbot solutions using cutting-edge AI. She holds a Masters degree in Human-Computer Interaction from the School of Computer Science at Carnegie Mellon University. With over 20 years of industry experience, Thi has worked for Fortune 100 companies defining design processes and designing interfaces for AI-powered smart products. Her experience also includes research development in the areas of intelligent agents and language modeling at CMU’s Robotics Institute and Language Technologies Institute, the EPA, and the College of Education at University of Washington
Rulai
Professor Yi Zhang
University of California I CTO,
Yi Zhang, Professor, University of California Santa Cruz; Co-founder & CTO, Rulai. Dr. Zhang is a full Professor at University of California, Santa Cruz. She has more than 20 years of experience in AI. She has been a technical adviser for several startups and consultants for companies (HP, Toyota, Alibaba etc.) in industries including AI, security, healthcare, financial, e-commerce and automotive. She has received U.S. National Science Foundation Faculty Career Award, Best Paper Awards from ACM SIGIR, and research awards/grants from companies, including Google, Microsoft, Ebay, Yahoo, NEC, Nokia and IBM. She has served as program chair, area chair and PC member for top international conferences. Dr. Zhang received her Ph.D. from School of Computer Science at Carnegie Mellon University.
Rulai
About
Rulai
Rulai's mission is to create a world in which people and companies can interact without friction or frustration. Rulai is a new Enterprise Conversational Computing Platform provider. Rooted in academia, the founding team has a combined 200 years experience in AI research, published over 400 research papers and filed over 80 patents in AI. Its SaaS platform enables companies to build automated chatbots for customer service, marketing, sales, logistics, and HR use cases and has been deployed across a wide variety of industries. Rulai-powered bots help companies automate many human-centered processes to create a fast and frictionless experience for employees and customers. Its self-serve platform allows business users to create and evolve bots with minimal use of precious IT resources. Rulai was recently recognized by Gartner, Forrester, and Bloomberg.
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