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May 13
Roundtable
Conversational Service in Large Enterprises: Killing 1-800 One Call At A Time
16:00
Location
Leonid Mishkind
SVP Content Developer
Leonid is the technical product owner for Chatbots and Voice Assistants working for Vodafone Group. During his time working with Vodafone, he was responsible for launching Vodafone services with Amazon Alexa and Google Assistant. His team was responsible for the launch of the first Google Assistant integration for a telecommunication company in the world – a great achievement and collaboration with Google. Leonid is a great enthusiast and believer in the AI technologies and thinks AI is revolutionizing our world and already now starts to have a significant impact on every aspect of our lives.
Chatbot Summit
About
Chatbot Summit
Chatbot Summit is the world's leading international event series connecting the eminent professionals and organizations who believe natural language will be the next curve in customer experiences. To date, 5 successful international conferences were held in Berlin and Tel Aviv. The conferences bring the world’s most influential brands, global technology leaders, and fast-growing startups together, who are partnering to build the best in class natural language experiences and take them to market.
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